Available to hire
I’m a dynamic and reliable individual who thrives in fast-paced environments and consistently delivers high-quality work. I’m passionate about fitness, travel, and the sea—interests that reflect my energy and determination.
I’m highly sociable, quick to build strong relationships, and always bring a positive, team-oriented attitude.
Language
Italian
Fluent
English
Advanced
French
Beginner
Spanish; Castilian
Beginner
Work Experience
International Customer Success Agent at Reckitt Benckiser Group
May 1, 2021 - September 30, 2021Managed international customer success and support for Reckitt brands; provided customer care, troubleshooting users via Zendesk, and collaborated with Finance and Administration teams. Worked in Italian, English and French.
E-commerce Marketing Intern at Carrefour Italia Group
September 1, 2023 - March 31, 2024Focused on ensuring product assortment, pricing and visibility in stores following company guidelines. Drove sales through secondary displays, negotiated extra shelf space, and implemented promotional areas.
Field Account Representative at Carrefour Italia Group
March 1, 2024 - PresentDevelopment of company turnaround projects aimed at optimizing internal processes. Driving change toward digitization. Coordination of all projects concerning e-commerce centrality. Support for suppliers (e.g., payment issues in store).
Education
Master of Business Management at Università Cattolica del Sacro Cuore, Milano
September 1, 2020 - December 31, 2022Bachelor of Business Economics at Università degli Studi di Genova, Genova
September 1, 2017 - October 1, 2020Erasmus Program at SBE – School of Business and Economics, Maastricht, NL
January 11, 2030 - December 27, 2025Qualifications
Industry Experience
Retail, Professional Services, Media & Entertainment, Software & Internet, Education
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