Hi, I'm Bhavesh Shah, a Senior Data Analyst specializing in AI-powered analytics across SaaS, operations, and product analytics. I craft data-driven insights using SQL, Python, and Power BI to drive SLA improvements, churn reduction, funnel optimization, forecasting, and executive dashboards. With 8+ years of experience, I collaborate with product, QA, and engineering teams to translate complex data into actionable recommendations, design effective KPIs, automate workflows, and enable scalable analytics that support leadership decisions and operational efficiency.

Bhavesh Shah

Hi, I'm Bhavesh Shah, a Senior Data Analyst specializing in AI-powered analytics across SaaS, operations, and product analytics. I craft data-driven insights using SQL, Python, and Power BI to drive SLA improvements, churn reduction, funnel optimization, forecasting, and executive dashboards. With 8+ years of experience, I collaborate with product, QA, and engineering teams to translate complex data into actionable recommendations, design effective KPIs, automate workflows, and enable scalable analytics that support leadership decisions and operational efficiency.

Available to hire

Hi, I’m Bhavesh Shah, a Senior Data Analyst specializing in AI-powered analytics across SaaS, operations, and product analytics. I craft data-driven insights using SQL, Python, and Power BI to drive SLA improvements, churn reduction, funnel optimization, forecasting, and executive dashboards.

With 8+ years of experience, I collaborate with product, QA, and engineering teams to translate complex data into actionable recommendations, design effective KPIs, automate workflows, and enable scalable analytics that support leadership decisions and operational efficiency.

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Language

English
Fluent

Work Experience

Senior Customer Support Advisor III / Project Coordinator at Asite Solutions Pty Ltd
January 1, 2017 - Present
Analyzed operational and support data to proactively identify SLA breach risks, reducing potential SLA violations by 18–25% through early intervention. Designed and tracked SLA compliance, resolution time, and escalation KPIs across 10K+ monthly tickets, improving leadership visibility into operational risk.

Education

Bachelor of Commerce at Aroma College of Commerce - Ahmedabad
January 1, 2013 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services