BS

Bhavesh Shah

Available to hire

Hi, I'm Bhavesh Shah, a Senior Data Analyst specializing in AI-powered analytics across SaaS, operations, and product analytics.

About

Hi, I’m Bhavesh Shah, a Senior Data Analyst specializing in AI-powered analytics across SaaS, operations, and product analytics. I craft data-driven insights using SQL, Python, and Power BI to drive SLA improvements, churn reduction, funnel optimization, forecasting, and executive dashboards.

With 8+ years of experience, I collaborate with product, QA, and engineering teams to translate complex data into actionable recommendations, design effective KPIs, automate workflows, and enable scalable analytics that support leadership decisions and operational efficiency.

  • 9 years' experience
  • Joined December 2025

Languages

  • EnglishFluent

Industry experience

  • Software & Internet
  • Professional Services

More experts in Ahmedabad, India

Work experience

Senior Customer Support Advisor III / Project Coordinator · Asite Solutions Pty LtdJan 2017 – Present · 9 yrs 11 mos

Analyzed operational and support data to proactively identify SLA breach risks, reducing potential SLA violations by 18–25% through early intervention. Designed and tracked SLA compliance, resolution time, and escalation KPIs across 10K+ monthly tickets, improving leadership visibility into operational risk.

Education

Bachelor of Commerce · Aroma College of Commerce - Ahmedabad2013 – 2015

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