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Hi, I'm Haley Birch, a UX Researcher and Designer with experience across user experience design, user experience research, and human-computer interaction. I bring a strong background in communications, information architecture, and translating insights into actionable product decisions. I enjoy collaborating with product and engineering teams to ensure content, interaction, and system feedback support accurate user decisions in safety-critical contexts, and I routinely share insights with stakeholders to improve cross-functional communication and accelerate decisions.…Hi, I'm Haley Birch, a UX Researcher and Designer with experience across user experience design, user experience research, and human-computer interaction. I bring a strong background in communications, information architecture, and translating insights into actionable product decisions. I enjoy collaborating with product and engineering teams to ensure content, interaction, and system feedback support accurate user decisions in safety-critical contexts, and I routinely share insights with stakeholders to improve cross-functional communication and accelerate decisions.

Haley Birch

UX Designer, Content Designer, Copywriter, +2

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Hi, I'm Haley Birch, a UX Researcher and Designer with experience across user experience design, user experience research, and human-computer interaction. I bring a strong background in communications, information architecture, and translating insights into actionable product decisions. I enjoy collaborating with product and engineering teams to ensure content, interaction, and system feedback support accurate user decisions in safety-critical contexts, and I routinely share insights with stakeholders to improve cross-functional communication and accelerate decisions.…Hi, I'm Haley Birch, a UX Researcher and Designer with experience across user experience design, user experience research, and human-computer interaction. I bring a strong background in communications, information architecture, and translating insights into actionable product decisions. I enjoy collaborating with product and engineering teams to ensure content, interaction, and system feedback support accurate user decisions in safety-critical contexts, and I routinely share insights with stakeholders to improve cross-functional communication and accelerate decisions.

Available to hire

Hi, I’m Haley Birch, a UX Researcher and Designer with experience across user experience design, user experience research, and human-computer interaction.

I bring a strong background in communications, information architecture, and translating insights into actionable product decisions. I enjoy collaborating with product and engineering teams to ensure content, interaction, and system feedback support accurate user decisions in safety-critical contexts, and I routinely share insights with stakeholders to improve cross-functional communication and accelerate decisions.

Skills

Copywriting

Experience Level

Copywriting

Expert

Language

English

Fluent

Work Experience

UX Researcher & Designer at Whelen Engineering

June 1, 2022 - Present

Lead end-to-end user experience research and design for proprietary software used to configure and program emergency vehicle systems; help teams reduce ambiguity and support accurate configuration decisions; translate findings into clear workflows and language; collaborate with product and engineering to ensure content, interaction, and system feedback support correct user decisions in safety-critical contexts; validate direction through focused user sessions and small group discussions; share insights through stakeholder readouts and working sessions to improve cross-functional communication and speed up decision-making.

Copywriter / Content Designer at Whelen Engineering

January 1, 2020 - September 30, 2021

Wrote and maintained content across web, catalogs, product documentation, and internal communications. Helped shape brand voice and messaging consistency across channels and formats. Collaborated with design, marketing, and product partners to ensure content aligned with user needs and business goals.