Available to hire
Hi there! I’m Angelo, a customer-focused tech support professional with hands-on experience helping people troubleshoot phone services and banking inquiries. I thrive in fast-paced teams and pride myself on clear communication and friendly service.
I’m eager to bring my problem-solving mindset to a dynamic company, where I can help customers feel confident about their tech and financial services. In my free time, I enjoy learning about IT trends and finding ways to streamline support processes.
Work Experience
Technical Support / Customer Support Engineer at Movate
October 1, 2021 - PresentTechnical support and customer service for Mitel clients; assisted customers with phone services and technical issues.
Billing Customer Service Representative at FIS Global Solutions Philippines, Inc.
June 1, 2020 - July 31, 2021Billing CSR, assisted clients with their phone service inquiries.
Customer Service Representative (Financial Services) at FIS Global Solutions Philippines, Inc.
August 1, 2018 - June 1, 2020Financial CSR, assisted clients with their banking inquiries.
Education
Bachelor of Science in Business Management at Cavite State University
January 1, 2016 - December 31, 2017Secondary Education at Tanzania National Trade School
January 1, 2009 - December 31, 2013Qualifications
Industry Experience
Professional Services
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