Available to hire
Hardworking leader with excellent management and communication skills to ensure a smooth run of daily business. Not intimidated by complex problems, resilient and self-driven.
I position myself as an experienced professional able to progress in an international and multicultural environment. I am now looking for a new challenge where I can bring the hospitality touch: combination of multi-tasking skills combined with an exceptional service experience.
Experience Level
Language
French
Fluent
English
Fluent
Spanish; Castilian
Fluent
German
Beginner
Work Experience
Customer Success Manager (Key Accounts) at PriceHubble AG
February 1, 2023 - PresentManage an existing portfolio for the Swiss French market (full lifecycle). Brand Ambassador, representing the company during workshops and events. Projects Management. Contracts management. Proactively managed stakeholders with competing agendas and information from multiple functions. Achieved positive revenue and accounts growth in six months.
Front Office Manager - Member of the Director’s board at Best Western International Group, Hotel Beaulac
March 1, 2013 - October 1, 2022Promoted from Guest Relation Agent to Assistant Front Office Manager in 2016; advanced to a Director’s Board member by 2020. Reported to the Director; responsibilities included recruiting, coaching and training Front Office team (8 staff), managing budgets, security, trainings, and more.
Education
Master of Business Administration (MBA) in Management at Université de Lorraine
January 11, 2030 - January 1, 2012Bachelor International Hospitality Management at Université de Lorraine
January 11, 2030 - January 1, 2010Qualifications
Industry Experience
Travel & Hospitality, Professional Services, Software & Internet, Real Estate & Construction, Education
Experience Level
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