Hello! I’m Lucia Keller, a project coordinator and process-optimization specialist with four years of experience coordinating cross-functional activities to meet business needs. I have a strong background in data management, process improvement, and stakeholder communication, which positions me to contribute to the seamless execution of organizational activities. At MSC, I honed my ability to coordinate teams, manage complex schedules, and ensure the delivery of high-quality results. I thrive in collaborative environments and enjoy turning data into actionable solutions that drive business success.

Lucia Keller

Hello! I’m Lucia Keller, a project coordinator and process-optimization specialist with four years of experience coordinating cross-functional activities to meet business needs. I have a strong background in data management, process improvement, and stakeholder communication, which positions me to contribute to the seamless execution of organizational activities. At MSC, I honed my ability to coordinate teams, manage complex schedules, and ensure the delivery of high-quality results. I thrive in collaborative environments and enjoy turning data into actionable solutions that drive business success.

Available to hire

Hello! I’m Lucia Keller, a project coordinator and process-optimization specialist with four years of experience coordinating cross-functional activities to meet business needs. I have a strong background in data management, process improvement, and stakeholder communication, which positions me to contribute to the seamless execution of organizational activities.

At MSC, I honed my ability to coordinate teams, manage complex schedules, and ensure the delivery of high-quality results. I thrive in collaborative environments and enjoy turning data into actionable solutions that drive business success.

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Language

English
Fluent
French
Advanced
Italian
Advanced

Work Experience

Project Technical Coordinator at Terminal Investment Limited – Geneva (MSC Group)
April 1, 2023 - Present
Spearheaded the implementation of data and documentation management strategies across a portfolio of projects, ensuring adherence to ISO standards and BIM methodologies. Coordinated cross-functional teams to ensure timely completion of deliverables while maintaining quality and compliance. Managed multiple stakeholders, ensuring consistent communication and seamless coordination of activities.
CRM Project Coordinator at Mediterranean Shipping Company (MSC) – Geneva
November 1, 2020 - April 1, 2023
Established a comprehensive project tracking framework, ensuring timely communication with stakeholders and strict adherence to deadlines. Created detailed project maps and defined RACI matrices for optimal tracking and accountability. Developed and implemented solutions for structuring customer data, collaborating with IT and business teams to align technical solutions with business needs. Managed risks, coordinated mitigation strategies, and facilitated problem-solving across teams.
Independent Consultant at Sikade Lda – Mozambique
January 1, 2018 - December 31, 2022
Analyzed and optimized operational processes in the hospitality industry, working closely with business teams (HR, maintenance, customer service) to identify bottlenecks and propose solutions. Developed standardized processes to enhance operational efficiency and service quality, ensuring alignment with strategic business objectives. Delivered actionable insights to improve team collaboration and resolve organizational challenges.

Education

Minor in Technology Management and Entrepreneurship at EPFL Lausanne
January 1, 2013 - December 31, 2013
Master's and Bachelor's in Architecture at EPFL Lausanne
January 1, 2013 - December 31, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Transportation & Logistics, Professional Services, Software & Internet