Available to hire
Hello! I’m Lucia Keller, a project coordinator and process-optimization specialist with four years of experience coordinating cross-functional activities to meet business needs. I have a strong background in data management, process improvement, and stakeholder communication, which positions me to contribute to the seamless execution of organizational activities.
At MSC, I honed my ability to coordinate teams, manage complex schedules, and ensure the delivery of high-quality results. I thrive in collaborative environments and enjoy turning data into actionable solutions that drive business success.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
French
Advanced
Italian
Advanced
Work Experience
Project Technical Coordinator at Terminal Investment Limited – Geneva (MSC Group)
April 1, 2023 - PresentSpearheaded the implementation of data and documentation management strategies across a portfolio of projects, ensuring adherence to ISO standards and BIM methodologies. Coordinated cross-functional teams to ensure timely completion of deliverables while maintaining quality and compliance. Managed multiple stakeholders, ensuring consistent communication and seamless coordination of activities.
CRM Project Coordinator at Mediterranean Shipping Company (MSC) – Geneva
November 1, 2020 - April 1, 2023Established a comprehensive project tracking framework, ensuring timely communication with stakeholders and strict adherence to deadlines. Created detailed project maps and defined RACI matrices for optimal tracking and accountability. Developed and implemented solutions for structuring customer data, collaborating with IT and business teams to align technical solutions with business needs. Managed risks, coordinated mitigation strategies, and facilitated problem-solving across teams.
Independent Consultant at Sikade Lda – Mozambique
January 1, 2018 - December 31, 2022Analyzed and optimized operational processes in the hospitality industry, working closely with business teams (HR, maintenance, customer service) to identify bottlenecks and propose solutions. Developed standardized processes to enhance operational efficiency and service quality, ensuring alignment with strategic business objectives. Delivered actionable insights to improve team collaboration and resolve organizational challenges.
Education
Minor in Technology Management and Entrepreneurship at EPFL Lausanne
January 1, 2013 - December 31, 2013Master's and Bachelor's in Architecture at EPFL Lausanne
January 1, 2013 - December 31, 2013Qualifications
Industry Experience
Transportation & Logistics, Professional Services, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
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