Available to hire
I’m Megan White, an Electrical Design Technician based in Omaha, Nebraska. I bring 8+ years of hands-on experience with overhead medium-voltage distribution systems, pole loading analysis, and joint-use/fiber attachment design, managing multiple project phases from initial assignment through final construction packages.
I thrive on accuracy and problem-solving, with strong communication skills and a proven ability to collaborate across teams. My experience with PoleForeman, CEGIS/TED design workflows, Katapult, and detailed design documentation helps ensure reliable, field-ready results.
Experience Level
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Customer Care Analyst & Billing Analyst at Mutual of Omaha
March 1, 2017 - April 1, 2023Supported customers across multiple departments including payments, billing, account management, terminations, and loans. Resolved billing concerns with timely, accurate solutions while maintaining high customer satisfaction. Processed billing changes, premium histories, payment updates, value quotes, reinstatement letters, beneficiary updates, ownership changes, and duplicate policy requests. Navigated multiple systems simultaneously to research accounts and provide fast, accurate information. Identified discrepancies, corrected billing errors, and collaborated with internal teams to resolve issues. Logged detailed call notes and maintained organized customer files and records.
Customer Service Representative at Family Fare Supermarket
October 1, 2015 - March 1, 2017Served across multiple departments including customer service, cashiering, lottery desk, and pricing/labeling. Handled customer inquiries professionally and efficiently.
Bartender / Server at Buffalo Wild Wings
January 1, 2012 - March 1, 2015Delivered efficient, high-quality service while managing orders, payments, and comps through POS systems. Built strong rapport with regular customers and increased sales by upselling featured items.
Bar Manager at Ruby Tuesday
May 1, 2005 - November 1, 2011Managed nightly close-out procedures, cash reports, and staff training. Oversaw bar operations, inventory, and customer issue resolution to maintain service quality. Improved customer satisfaction scores through quick, effective problem-solving.
Education
Some College Coursework at Briar Cliff University
January 11, 2030 - December 29, 2025High School Diploma at High School
August 23, 1997 - May 17, 2001Qualifications
Industry Experience
Energy & Utilities, Professional Services, Other, Telecommunications, Real Estate & Construction, Manufacturing
Experience Level
Intermediate
Intermediate
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