Available to hire
Hi, I’m Madison Duque. I’m a digital marketing enthusiast focused on social media, content strategy, and brand engagement. I have a proven track record of creating and managing engaging multimedia content, running campaigns, and driving growth to boost online presence.
I’m passionate about using data and collaboration to solve problems and optimize performance, and I’m excited to bring my energy and creativity to a new professional challenge.
Experience Level
Language
English
Fluent
Work Experience
Insurance Coordinator at DDS & Associates
March 1, 2021 - March 1, 2025Managed and processed insurance claims, ensuring timely and accurate submission of documentation. Verified patient insurance coverage, resolved discrepancies and coordinating benefits with health care providers. Maintained confidential patient records in compliance with HIPAA regulations, ensuring data integrity. Collaborated with insurance companies and internal teams to handle disputes and follow-up on outstanding claims. Communicated regularly with patients to clarify coverage, benefits, and payment options. Developed efficient workflows for credentialing new patients with insurance networks. Assisted with credentialing documentation for providers, ensuring accurate and up-to-date information was submitted to insurance companies.
Social Media Manager at DDS & Associates
March 1, 2025 - PresentDeveloped and executed content strategies for Instagram and Pinterest. Managed monthly content calendar, collaborating with the creative team to create engaging multimedia content. Analyzed and reported on social media metrics, optimizing campaigns for increased engagement and reach. Executed paid ad campaigns, achieving an increase in leads generated through social media.
Social Media Manager at Joshua Austin DDS & Associates
March 1, 2025 - PresentCurrent role combining insurance coordination responsibilities with social media management. I manage insurance claims workflow, verify coverage, and ensure HIPAA-compliant documentation, while also developing and executing content strategies for Instagram and Pinterest. I maintain monthly content calendars, collaborate with creative teams to produce multimedia content, and track performance metrics to optimize engagement and reach. I liaise with insurers and health providers to clarify benefits and resolve discrepancies, and I support credentialing for providers within insurance networks.
Education
Bachelor's in Cyber Security at Western Governors University
January 1, 2025 - December 29, 2025Bachelor's Degree in Cyber Security at Western Governors University
January 1, 2025 - December 29, 2025Qualifications
Google Ads Certification
January 11, 2030 - December 29, 2025Think Outside the Inbox: Email Marketing
January 11, 2030 - December 29, 2025CSS: Browser Compatibility
January 11, 2030 - December 29, 2025Learn SQL
January 11, 2030 - December 29, 2025Introduction to UI and UX Design
January 11, 2030 - December 29, 2025Google Ads Certification
January 11, 2030 - December 29, 2025Professional Scrum Master I
January 11, 2030 - December 29, 2025Industry Experience
Media & Entertainment, Professional Services, Healthcare, Financial Services
Experience Level
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