Available to hire
I am a QA professional with extensive experience in Banking, Telecom, and Healthcare, specializing in functional, API, and automation testing using Selenium WebDriver with Java and TestNG. I excel at end-to-end SIT, UAT support, and validating complex enterprise applications across multi-system ecosystems, ensuring high-quality releases. I collaborate with product, engineering, and business teams to deliver robust software solutions in Agile environments, driving API testing with Postman and ReadyAPI, and leveraging AI-assisted test design to optimize regression efficiency. I am passionate about quality, process improvements, and delivering reliable software in fast-paced settings.
Skills
Language
English
Fluent
Work Experience
Product QA Specialist at MDlogix (Medical Decision Logic, Inc.)
January 1, 2025 - September 30, 2025Performed manual, functional, regression, and API testing for the bh-Works healthcare platform, including modules such as Calendar, Event Management, Case Notes, Participant Header, Form Builder, Reports, Dashboard, and role-based access. Created and executed test cases using GitHub Copilot and Claude AI (AWS-based). Validated backend behaviors via AWS CLI, logs, and input/output comparisons. Wrote QA tickets in JIRA, documented user stories and test scenarios, conducted UI/UX validations, and verified key integrations with Postman. Collaborated with US-based Product Owners, Developers, and BAs; contributed to QA best practices and regression test planning; piloted generative AI for test-case development to improve coverage and speed.
QA Analyst (Remote) at PureFacts
May 1, 2024 - September 30, 2024Conducted thorough manual testing of web-based applications, developed and executed detailed test cases from user stories, performed functional and regression testing, tracked defects in JIRA, and coordinated UAT sessions with end-users. Reproduced and troubleshooted defects with developers, contributed to QA process improvements, and documented testing artifacts for future reference.
ETL Test Engineer (Remote) at BELL CANADA Inc/ IBM Canada
September 1, 2021 - April 30, 2023API testing for UAT using Postman, SoapUI, and ReadyAPI; analyzed ETL workflows with Groovy scripts; performed end-to-end UAT ETL testing for data transformations. Managed and updated UAT regression suites on ReadyAPI; authored SQL queries for UAT stories; performed ETL messaging testing with JMeter (JSON data and Kafka). Documented API behavior in Confluence; integrated testing with CI/CD tools (Jenkins, GitHub) in an AWS-hosted Kafka microservices framework; contributed to post-production validation.
OEM Software Tester (Remote) at Foxconn/Tech Mahindra, Toronto
April 1, 2021 - September 30, 2021QA specialist in telecommunications testing for carriers Rogers, Bell, and TELUS, focusing on SONIM handset validation. Participated in Agile ceremonies, debugging with ADB/QXDM and device logs, updated test results in JIRA, and supported SDLC/QA processes for issue resolution.
Test Lead / QA Analyst (Hybrid) at ROGERS INC/ Tech Mahindra, Toronto
October 1, 2018 - May 31, 2020Led a 2-3 QA engineers, coordinating recruitment, training, and performance management in an onshore/offshore model. Executed test plans, managed defects and metrics, participated in defect triage, and performed UAT/E2E validation for telecom BSS/OSS modules (CRM, OMS, SOM, WOM, provisioning, billing). Maintained cross-functional collaboration with Dev, BA, Product, and Operations for timely releases.
QA Project Co-Ordinator at CIBC/TCS TORONTO
May 1, 2018 - September 30, 2018Requirements gathering and creation of Test Plans and Cases. Coordinated QA between QA, Development, and BA teams; managed onsite/offshore resources; produced daily test reports; facilitated defect triage and cross-team communications.
Software Test Engineer at ROGERS INC/ TATA CONSULTANCY SERVICES (TCS), Brampton
July 1, 2011 - April 30, 2018Specialized in Amdocs billing solutions; end-to-end testing for BSS/OSS modules including CRM, Provisioning, OMS, SOM, MA, Billing; test strategy and data-driven automation; Salesforce CRM testing for Amdocs; led offshore team; automated tests with Selenium WebDriver, Java, TestNG, Cucumber; cross-browser testing; production validation; UAT/SIT planning and execution.
Product QA Specialist at MDlogix
January 1, 2025 - September 30, 2025Performed functional, regression, and SIT and API testing; validated complex workflows, role-based access, reports, dashboards, and backend behaviors; API validation using Postman; UI/UX, workflow, and business rule validation; contributed to QA strategy and regression coverage; collaborated with product owners, BAs, and developers in Agile sprints; utilized Generative AI tools for test case generation and scenario expansion; identified edge cases.
QA Analyst at PureFacts
June 1, 2024 - August 31, 2024Executed manual and regression testing for financial web applications; validated financial data flows, system calculations, and backend business logic across modules; coordinated UAT; managed defects and test documentation in Jira; contributed to QA strategy and regression coverage; leveraged AI tools for test case generation and scenario expansion.
ETL & API Test Engineer at Bell Canada / IBM
September 1, 2021 - February 28, 2023Performed end-to-end ETL and API testing using Postman and ReadyAPI, validating REST services and JSON responses for enterprise data systems; validated structured data formats and backend transformations; executed backend data validation using SQL; maintained regression suites in ReadyAPI; supported CI/CD testing via Jenkins; conducted UAT and post-production validation; tested message-driven integrations using Kafka and APIs.
OEM Software Tester (Remote) at Foxconn / Tech Mahindra
April 1, 2021 - September 30, 2021QA Specialist in the telecommunications sector, supporting major carriers; participated in Agile ceremonies; executed Ad Hoc, mobile application, and feature testing; debugging using ADB, QXDM, and device logs; updated test results and defect tracking in JIRA; adhered to SDLC and QA processes.
Test Lead / QA Analyst at Rogers Communications
October 1, 2018 - May 31, 2020Led QA team and coordinated test execution across onshore/offshore teams; performed E2E system integration testing across CRM, Billing, and Provisioning; validated cross-system transaction workflows and backend data consistency; supported UAT, production validation, and Agile release cycles; developed and executed automation scripts using Selenium WebDriver, Java, and TestNG.
QA Analyst / Project Co-Ordinator at CIBC/TCS Toronto
May 1, 2018 - September 30, 2018Performed functional and integration testing for banking applications, validating business workflows and system behavior; created and executed test cases; conducted defect tracking and triage; coordinated with QA, Development, and Business teams across onshore/offshore models; supported UAT and release cycles; prepared test status reports.
Senior QA Engineer (Amdocs Systems) at Rogers / TCS
July 1, 2011 - April 30, 2018Specialized in end-to-end testing of enterprise transaction systems across CRM, Order Management, Billing, and Provisioning; conducted backend SQL validation and data reconciliation; validated cross-application workflows; supported SIT, UAT, and production validation for high-volume platforms; contributed to automation using Selenium WebDriver, Java, and TestNG.
Education
Bachelor of Science: Computer Science at Bangalore University
January 11, 2030 - June 1, 2005Certificate Course in Software Testing Tool at STG, India
January 11, 2030 - December 29, 2025Test Automation Certification (Core Java, Selenium WebDriver) at H-Source Technology
January 11, 2030 - December 29, 2025Bachelor of Science in Computer Science at Bangalore University
January 11, 2030 - April 21, 2026Qualifications
Gen AI & AI Agent in Software Automation Testing
January 11, 2030 - December 29, 2025Certificate Course in Software Testing Tool
January 11, 2030 - December 29, 2025Test Automation Certification (Core Java, Selenium WebDriver)
January 11, 2030 - December 29, 2025Gen AI & AI Agent in Software Automation Testing
January 11, 2030 - December 29, 2025Test Automation – Selenium & Java
January 11, 2030 - April 21, 2026Software Testing Tools Certification
January 11, 2030 - April 21, 2026Gen AI & AI Agents in Test Automation
January 11, 2030 - April 21, 2026Industry Experience
Telecommunications, Software & Internet, Healthcare, Professional Services, Financial Services
Skills
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