I am a motivated and detail-oriented Senior Test Analyst with strong experience in quality assurance across manual and automated testing. I excel at analysing requirements, designing and executing test scripts, and collaborating with cross-functional teams to deliver high-quality software. I am passionate about continuous improvement and enjoy mentoring teammates to raise overall team performance. I am looking to apply my background in data management, cyber security, software modelling/design, and programming to innovative projects. I thrive in dynamic environments, enjoy problem-solving, and am committed to driving effective processes, tools, and team performance while delivering reliable software solutions.

Dinuwan Kalupahana

I am a motivated and detail-oriented Senior Test Analyst with strong experience in quality assurance across manual and automated testing. I excel at analysing requirements, designing and executing test scripts, and collaborating with cross-functional teams to deliver high-quality software. I am passionate about continuous improvement and enjoy mentoring teammates to raise overall team performance. I am looking to apply my background in data management, cyber security, software modelling/design, and programming to innovative projects. I thrive in dynamic environments, enjoy problem-solving, and am committed to driving effective processes, tools, and team performance while delivering reliable software solutions.

Available to hire

I am a motivated and detail-oriented Senior Test Analyst with strong experience in quality assurance across manual and automated testing. I excel at analysing requirements, designing and executing test scripts, and collaborating with cross-functional teams to deliver high-quality software. I am passionate about continuous improvement and enjoy mentoring teammates to raise overall team performance.

I am looking to apply my background in data management, cyber security, software modelling/design, and programming to innovative projects. I thrive in dynamic environments, enjoy problem-solving, and am committed to driving effective processes, tools, and team performance while delivering reliable software solutions.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Senior Test Analyst, QA Test Lead (Cover) at Foresters Financial
September 1, 2022 - Present
Analyzed requirements and specifications, collaborating with business analysts and development teams to ensure accurate documentation and test conditions. Designed test scripts based on reviewed business requirements, functional specifications, templates and PBIs. Served as QA Test Lead during holiday and maternity cover. Executed tests to verify functionality and ensure results matched expectations. Logged defects in Azure DevOps; led bi-weekly defect triage; retested fixed defects; performed Salesforce testing; supported automation team; built strong cross-team relationships; participated in project prioritisation; interviewed and trained new Test Analysts.
Helpdesk Support at Foresters Financial
September 1, 2021 - September 1, 2022
Provided first and second line support via phone, email, and remote tools. Diagnosed and resolved hardware/software issues; managed user accounts using Active Directory; logged issues and assisted with SQL/database tasks; delivered user training; supported business operations with SQL queries and batch processing.
Bar Manager at Farnborough Kent Social Club
June 1, 2021 - September 1, 2021
Managed stock and financial reporting; organized operational workflows to ensure smooth business operation; developed data management practices.
Customer Sales Assistant at BP
July 1, 2017 - January 1, 2019
Assisted customers, managed stock, and supported daily transactions and business operations.
IT Technician (Work Experience) at Class Technology Solutions
July 1, 2016 - July 1, 2016
Assisted in setting up IT systems and learned network security principles; supported technical upgrades and system optimizations.
Senior Test Analyst, QA Test Lead Cover at Foresters Financial, Bromley
September 1, 2022 - Present
Analysed requirements and specifications, collaborating with business analysts and development teams to ensure accurate documentation and test conditions. Designed test scripts based on reviewed requirements and functional specifications. Served as QA Test lead for holiday and maternity cover. Executed tests to verify functionality, logged defects in Azure DevOps, and led bi-weekly defect triage. Retested fixed defects and closed them post verification. Performed testing on Salesforce (CRM) and backend environments. Supported automation teams by maintaining and improving automated scripts, and recorded test execution steps. Built cross-team relationships to enhance system knowledge and participated in project prioritisation. Interviewed and assessed candidates for Test Analyst roles, and trained new hires as part of onboarding.
Helpdesk Support at Foresters Financial, Bromley
September 1, 2021 - September 1, 2022
Provided first and second line support via phone, email, and remote tools. Diagnosed and resolved hardware/software issues, escalating to third-party vendors when needed. Managed user accounts and permissions using Active Directory. Logged and tracked issues in a ticketing system, and delivered user training to improve technical confidence. Performed database-related tasks, including SQL queries and batch processing to support business operations.
Bar Manager at Farnborough Kent Social Club, Orpington
June 1, 2021 - September 1, 2021
Handled stock management and financial reporting, developing strong organizational and data management skills. Managed operational workflows to ensure seamless business operations.
Customer Sales Assistant at BP, Orpington
July 1, 2017 - January 1, 2019
Assisted customers and managed stock, honing customer service and process management skills. Gained experience in daily transaction processing and business operations.
IT Technician (Work Experience) at Class Technology Solutions, London
July 1, 2016 - Present
Supported setting up IT systems, learned network security principles, and assisted with technical upgrades and system optimizations.

Education

MComp in Information Technology in Organisation (Masters Degree) at University of Southampton
September 1, 2017 - June 1, 2021
MComp in Information Technology in Organisation at University of Southampton
September 1, 2017 - June 1, 2021
ICT - A-Level at The Ravensbourne School
January 1, 2017 - January 1, 2017

Qualifications

ISTQB Certified
March 1, 2023 - December 30, 2025
ISTQB Certified
March 1, 2023 - December 30, 2025

Industry Experience

Software & Internet, Financial Services, Professional Services, Education, Healthcare