I'm Viktor Salihu, a Graduate Computer Science candidate with hands-on experience in IT systems support, hardware and software troubleshooting, web development, technical documentation, and customer support. As Head of IT, Systems and Creative Marketing at SJS Students, I manage day-to-day IT operations and drive creative marketing initiatives. I leverage AI-assisted productivity tools to speed up documentation, debugging and workflows, while supporting research and content creation. I enjoy helping teams work more efficiently and translating technical problems into clear, non-technical guidance.

Viktor Salihu

I'm Viktor Salihu, a Graduate Computer Science candidate with hands-on experience in IT systems support, hardware and software troubleshooting, web development, technical documentation, and customer support. As Head of IT, Systems and Creative Marketing at SJS Students, I manage day-to-day IT operations and drive creative marketing initiatives. I leverage AI-assisted productivity tools to speed up documentation, debugging and workflows, while supporting research and content creation. I enjoy helping teams work more efficiently and translating technical problems into clear, non-technical guidance.

Available to hire

I’m Viktor Salihu, a Graduate Computer Science candidate with hands-on experience in IT systems support, hardware and software troubleshooting, web development, technical documentation, and customer support. As Head of IT, Systems and Creative Marketing at SJS Students, I manage day-to-day IT operations and drive creative marketing initiatives.

I leverage AI-assisted productivity tools to speed up documentation, debugging and workflows, while supporting research and content creation. I enjoy helping teams work more efficiently and translating technical problems into clear, non-technical guidance.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent
Bulgarian
Fluent
Albanian
Fluent

Work Experience

Head of IT, Systems and Creative Marketing at SJS Students
October 1, 2025 - May 1, 2026
Managed day-to-day IT systems support, hardware/software issues, device setup, accounts, tools and digital workflows; acted as the main technology contact and translated problems clearly for non-technical users. Improved productivity using AI tools for research, documentation generation, and marketing ideas; led ad campaigns, posters and social media assets.
Green House Operative at Collison Cut Flowers
January 1, 2025 - September 30, 2025
Worked to daily production targets while building reliability, teamwork and attention to detail.
Salesperson, Social Media Manager & Class Leader at Energy Fitness – East London
November 1, 2023 - November 1, 2024
Generated new memberships through cold calling, walk-ins, and structured lead follow-ups; upsold premium memberships and services; managed social media accounts and partnerships to increase footfall and inquiries.
Personal Trainer, Fitness Instructor, Sales Support and Social Media Manager at Energy Fitness
October 1, 2023 - October 1, 2024
Led group classes for up to 20-35 members per session, supported 50+ personal training clients with structured guidance, motivation and progress tracking. Created social media content and handled customer enquiries.
Personal Trainer, Fitness Instructor and Desk Sales Assistant at Pure Gym
March 1, 2023 - September 1, 2023
Delivered front-desk support, explained membership options and promoted services by adapting communication to customer needs.
Bilingual Customer Service Assistant at George’s Office – Wisbech
March 1, 2023 - September 1, 2024
Assisted clients with banking setup and documentation; delivered clear explanations in Bulgarian and Albanian to non-English-speaking customers; created a welcoming environment and handled complex queries with professionalism and accuracy.
Personal Trainer at Pure Gym – Wisbech
March 1, 2023 - September 1, 2024
Sold personal training packages, built long-term client relationships through consistent communication and trust; marketed services in-gym and online; designed and launched a dedicated personal training website to increase visibility and bookings.
Digital & Creative Services – Freelance Web & App Development for Businesses at Freelance
January 1, 2023 - Present
Deliver creative and digital solutions for business branding and online presence. Design logos, thumbnails, and promotional visuals. Develop business websites focused on clarity and conversion. Manage projects independently from concept to delivery.
Digital & Creative Services – Freelance Creative, Web & App Development for Businesses at Freelance Creative, Web & App Development for Businesses
January 1, 2023 - Present
Deliver creative and digital solutions for branding and online presence; design logos, thumbnails, and promotional visuals; develop business websites focused on clarity and conversion; manage projects independently from concept to delivery.
Independent Import & Export Trader at Exotic Automotive Parts
January 1, 2023 - Present
Source and trade high-value automotive parts for businesses and private clients, specializing in Lamborghini, Aston Martin, Ferrari, and Rolls-Royce parts. Negotiate with overseas suppliers, manage logistics and timelines, and build long-term client relationships through clear communication and reliability.
Warehouse Operative at Fortnum & Mason Warehouse
September 1, 2021 - January 1, 2022
Supported picking, packing, organisation and dispatch while maintaining accuracy during busy operational periods.
Green House Operative at Collison Cut Flowers
September 1, 2020 - July 1, 2021
Supported daily production targets, operational workflow and time-sensitive tasks in a demanding environment; built reliability, teamwork and attention to detail.

Education

BSc Computer Science at Staffordshire University London Institute
January 1, 2023 - January 1, 2026
Extended Diploma, Computing Level 3 at College of West Anglia
January 1, 2019 - January 1, 2023
GCSEs at Thomas Clarkson Academy
January 1, 2017 - January 1, 2019

Qualifications

CIM SPAL Level 2
January 11, 2030 - May 24, 2026
CIM SPAL Level 3
January 11, 2030 - May 24, 2026
Personal Trainer Certification
January 11, 2030 - May 24, 2026
Microsoft Office Specialist (Excel, PowerPoint, Word)
January 11, 2030 - May 24, 2026

Industry Experience

Retail, Software & Internet, Professional Services, Financial Services, Transportation & Logistics, Consumer Goods, Media & Entertainment, Education, Healthcare