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Customer Service Representative - Retail Assistant at Linen House

Developed strong product knowledge to support upselling and cross-selling; enhanced customer experience; continued responsibilities; kept displays organized; supported promotions; handled transactions with accuracy.

Customer Service Representative - Retail Assistant at Linen House

Developed product knowledge to upsell and cross-sell; provided personalized recommendations; maintained pricing, labeling and inventory; created organized displays; supported seasonal promotions; met sales targets; managed POS transactions; ensured accuracy and customer satisfaction.

Content Creator / Marketing at 404 DM, India

Lead content creation and ideation for multiple B2B brands; developed platform-specific strategies to enhance brand storytelling and audience engagement; managed and optimized Instagram Ads; executed influencer campaigns; utilized social analytics to monitor performance and refine strategy for maximum impact.

Systems and Project Management Executive at 404 DM, India

Served as a key liaison between management and internal teams; ensured smooth coordination and timely deliverables for a US-based client portfolio; maintained daily communications with international clients; gathered feedback and aligned with business goals.