Coordinated with housekeeping and maintenance teams to maintain cleanliness and safety standards across 400+ guest rooms and 10+ common areas; monitored and tracked inventory levels, reducing supply shortages by 20% through proactive ordering and vendor coordination; managed daily front desk operations, overseeing an average of 500+ check-ins/check-outs per week and ensuring a seamless guest experience

Owner/Manager at Power Cleaners

February 1, 2012 - December 1, 2024

Created a dynamic Excel model with automated dashboards to track sales trends, operational costs, and financial performance, increasing reporting efficiency by 40%; implemented process improvements that streamlined operations and reduced turnaround time by 25%, boosting customer satisfaction scores by 20%; managed inventory and vendor relationships across 20+ product lines, negotiating contracts that lowered supply chain costs by 15%

Software Engineering Bootcamp Participant at General Assembly

February 1, 2024 - September 1, 2024

Collaborated with teammates to design and build multiple full-stack projects, ensuring milestones and deadlines were met; developed features across frontend and backend projects using HTML/CSS, JavaScript, and Python, applying version control with Git for team collaboration; coordinated project responsibilities through agile practices, improving team efficiency and ensuring timely delivery of high-quality code