Madhura Naveen

QA Lead & Release Manager – Mobile Platforms at Sky UK

Own strategic roadmap for mobile release capability across 7 propositions. Liaise with senior stakeholders and offshore teams to align release processes with business needs. Maintain app store governance, change control, and KPI dashboards for leadership. Manage CI/CD automation using Jenkins; improve delivery team efficiency with tooling and process enhancements. Enable staged rollouts and controlled regular release cycles on Apple, Google, Amazon, Huawei & Samsung app stores; introduce feedback loops for continuous improvement. Work closely with partner stores representatives, technical account managers, senior management - for scheduling product offers and marketing related product updates to improve customer experience and app subscriptions. Main point of contact for various workstreams to coordinate feature/config releases on production, flagging risks.

QA Lead – TV & Web Platforms at Sky UK

Defined QA strategy for large-scale streaming applications deployed globally across 7 different streaming apps. Focused on commerce journeys in the app to support smooth customer journeys for direct and partner billing. Built and coached QA team; collaborated on test data management and e2e frameworks. Enabled integration testing across backend systems with high data complexity; advocated QA best practices; contributed to hiring and resource planning.

Test Lead (Contract) at TVT Media

QA lead for Media Logistics project for Bonnier Broadcasting (MTV, TV4). Coordinated multi-stage testing across Sweden and Finland to ensure seamless integration.

Digital Test Analyst (Contract) at HSBC UK

Automated E2E regression tests for sanctions screening middleware (MuleSoft, PCF-based microservices). Ensured KYC compliance through TestNG automation. Led UAT and performance testing; delivered reports on onboarding journey efficiency.

Integration Test Engineer at Sky UK

Worked on the MAM Integration Platform (SOA-based middleware) supporting interaction between Sky products and content systems. Led integration and e2e testing of workflows for content delivery. Evaluated tools to enhance automation; performed root cause analysis to improve component-level checks.

Test Lead at Cognizant (Client: EE – UK)

SME for Spectrum CMDB application emergency data. Oversaw testing, defect management, database recovery, and change scheduling. Liaised with stakeholders and led offshore QA teams to ensure quality and service continuity.