Hi, I’m Sunaina (Sue) Ajit Kumar. I’m a psychology and English graduate with a counselling minor and hands-on VR lab leadership experience. I enjoy blending education, mental health support, and immersive technology to create engaging learning experiences. I’ve spent 10+ years in customer service and administration, leading teams, coordinating operations, and delivering reliable solutions. I’m excited to apply my research mindset, technical curiosity, and people skills to roles that combine education, wellbeing, and innovation.

Sunaina (Sue) Ajit Kumar

Hi, I’m Sunaina (Sue) Ajit Kumar. I’m a psychology and English graduate with a counselling minor and hands-on VR lab leadership experience. I enjoy blending education, mental health support, and immersive technology to create engaging learning experiences. I’ve spent 10+ years in customer service and administration, leading teams, coordinating operations, and delivering reliable solutions. I’m excited to apply my research mindset, technical curiosity, and people skills to roles that combine education, wellbeing, and innovation.

Available to hire

Hi, I’m Sunaina (Sue) Ajit Kumar. I’m a psychology and English graduate with a counselling minor and hands-on VR lab leadership experience. I enjoy blending education, mental health support, and immersive technology to create engaging learning experiences.

I’ve spent 10+ years in customer service and administration, leading teams, coordinating operations, and delivering reliable solutions. I’m excited to apply my research mindset, technical curiosity, and people skills to roles that combine education, wellbeing, and innovation.

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Language

English
Fluent

Work Experience

Lab Manager at KPU VR Lab – Kwantlen Polytechnic University, Surrey, BC
January 1, 2024 - February 1, 2025
Led day-to-day operations and supervised a team of 15 students and assistants; Coordinated setup, maintenance, and troubleshooting of VR equipment; Ensured safety compliance and accessibility in VR lab usage; Researched and integrated new VR technologies to enhance educational applications; Spearheaded a VR demo for the Eduverse Conference 2024
Sales Lead / Repair Tech at Case Mogul Inc, Burnaby, BC
February 1, 2024 - February 1, 2025
Repeatedly earned 5-star Google reviews for exceptional customer service; Self-taught phone repairs across Apple and Samsung models; Maintained positive, clean, and welcoming store environment; Trained new staff and helped implement efficient systems
Sales Associate / Repair Tech at Case Mogul Inc, Burnaby, BC
October 1, 2020 - April 1, 2022
Repeatedly earned 5-star Google reviews for exceptional customer service; Self-taught phone repairs across Apple and Samsung models; Maintained positive, clean, and welcoming store environment; Trained new staff and helped implement efficient systems
Administrative Assistant at Fit Body Athletics & Rehabilitation, Surrey, BC
August 1, 2020 - October 1, 2023
Managed payroll, supplies, and scheduling efficiently; Built rapport with clients, lawyers, and ICBC adjusters; Accurately filed forms through ICBC and third-party insurance portals
Front Desk Administrator at Opus Salon Ltd, Vancouver, BC
September 1, 2018 - December 1, 2019
Developed the first software manual for salon use; Improved inventory ordering and maintenance routines; Consistently praised for hospitality and professionalism

Education

B.A. at Surana College, Bangalore, Karnataka, India
January 11, 2030 - January 1, 2015
Bachelor of Arts, Psychology & English (Double Major) with Counselling Minor at Kwantlen Polytechnic University, Surrey, BC
January 11, 2030 - May 1, 2025

Qualifications

Best Paper, Manipal State University Literature Competition
January 1, 2015 - December 31, 2025
Ranked highest in Industrial Psychology Board Exams
January 1, 2015 - December 31, 2025

Industry Experience

Education, Software & Internet, Healthcare, Professional Services, Media & Entertainment, Retail