Available to hire
Hi, I’m Sunaina (Sue) Ajit Kumar. I’m a psychology and English graduate with a counselling minor and hands-on VR lab leadership experience. I enjoy blending education, mental health support, and immersive technology to create engaging learning experiences.
I’ve spent 10+ years in customer service and administration, leading teams, coordinating operations, and delivering reliable solutions. I’m excited to apply my research mindset, technical curiosity, and people skills to roles that combine education, wellbeing, and innovation.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Lab Manager at KPU VR Lab – Kwantlen Polytechnic University, Surrey, BC
January 1, 2024 - February 1, 2025Led day-to-day operations and supervised a team of 15 students and assistants; Coordinated setup, maintenance, and troubleshooting of VR equipment; Ensured safety compliance and accessibility in VR lab usage; Researched and integrated new VR technologies to enhance educational applications; Spearheaded a VR demo for the Eduverse Conference 2024
Sales Lead / Repair Tech at Case Mogul Inc, Burnaby, BC
February 1, 2024 - February 1, 2025Repeatedly earned 5-star Google reviews for exceptional customer service; Self-taught phone repairs across Apple and Samsung models; Maintained positive, clean, and welcoming store environment; Trained new staff and helped implement efficient systems
Sales Associate / Repair Tech at Case Mogul Inc, Burnaby, BC
October 1, 2020 - April 1, 2022Repeatedly earned 5-star Google reviews for exceptional customer service; Self-taught phone repairs across Apple and Samsung models; Maintained positive, clean, and welcoming store environment; Trained new staff and helped implement efficient systems
Administrative Assistant at Fit Body Athletics & Rehabilitation, Surrey, BC
August 1, 2020 - October 1, 2023Managed payroll, supplies, and scheduling efficiently; Built rapport with clients, lawyers, and ICBC adjusters; Accurately filed forms through ICBC and third-party insurance portals
Front Desk Administrator at Opus Salon Ltd, Vancouver, BC
September 1, 2018 - December 1, 2019Developed the first software manual for salon use; Improved inventory ordering and maintenance routines; Consistently praised for hospitality and professionalism
Education
B.A. at Surana College, Bangalore, Karnataka, India
January 11, 2030 - January 1, 2015Bachelor of Arts, Psychology & English (Double Major) with Counselling Minor at Kwantlen Polytechnic University, Surrey, BC
January 11, 2030 - May 1, 2025Qualifications
Best Paper, Manipal State University Literature Competition
January 1, 2015 - December 31, 2025Ranked highest in Industrial Psychology Board Exams
January 1, 2015 - December 31, 2025Industry Experience
Education, Software & Internet, Healthcare, Professional Services, Media & Entertainment, Retail
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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