Joanie Lam

Language

English
Fluent

Work Experience

Designer at One Treasure Island
July 1, 2024 - Present
Led the end-to-end design of an AI reasoning agent enabling Treasure Island residents to plan meals with donated food, reducing food waste by 53%.
Product Designer at Options MD
June 1, 2024 - September 1, 2025
Designed an AI-powered treatment diagnosis SaaS to aid psychiatrists treating severe and treatment-resistant mental illnesses, improving accuracy in diagnosing patients, predicting side effects, and tracking symptoms and recovery over time.
Founder / Designer at Trader Joans
September 1, 2023 - Present
Founded and designed a lifestyle e-commerce brand recognized as an Etsy Star Seller for 24 consecutive months, maintaining a 4.9/5.0 customer rating through consistent design quality and customer care.
Lead Product Designer at NASA Ames Research Center
January 1, 2023 - August 1, 2023
Designed an AI-powered path-building tool for Mission Control personnel, reducing mental workload by 26% and increasing users' confidence by 18%.
Lead Product Designer at MARi
September 1, 2022 - May 1, 2023
Led product design for MARi, translating research into actionable design strategy with a focus on user experience and AI-enabled features.
Associate Technical Designer at Gap Inc.
June 1, 2021 - July 1, 2022
Collaborated with cross-functional teams and 15 overseas vendors to ensure designs met quality, fit adjustments, and cost standards.
Graphic Designer at Worldwide Label
June 1, 2019 - May 1, 2021
Designed custom woven and printed labels, patches, and hangtags to meet client specifications, contributing to a 25% increase in repeat business and improved brand identity.
Assistant Technical Designer at Taylor Taylor Inc.
April 1, 2018 - May 1, 2019
Coordinated with cross-functional teams and overseas vendors to resolve fit and construction issues, ensuring alignment with design specifications and fit approvals for production.
Visual Designer at J. Crew Group, Inc.
April 1, 2017 - April 1, 2018
Designed visuals and branding elements for retail campaigns and products, contributing to a cohesive brand identity and growth in repeat business.

Education

Master of Human-Computer Interaction at Carnegie Mellon University
January 11, 2030 - December 31, 2025
Bachelor of Science - Technical Design at Fashion Institute of Technology
January 11, 2030 - December 31, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Education, Professional Services, Retail, Other