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Hi, I’m Athira Vijayan Pillai, a MSc student in Digital Service Innovation at Halmstad University, Sweden. I’m passionate about AI-enabled services, data-driven innovation, and socio-technical systems, and I enjoy turning user insights into tangible digital solutions. My experience ranges from field research with Volvo Buses to AI-driven service design at AI Sweden. I love collaborating with engineers and designers to create safe, user-centered experiences for sustainable transport and software-enabled services, and I’m always eager to explore new opportunities in UX, AI, and product design.…Hi, I’m Athira Vijayan Pillai, a MSc student in Digital Service Innovation at Halmstad University, Sweden. I’m passionate about AI-enabled services, data-driven innovation, and socio-technical systems, and I enjoy turning user insights into tangible digital solutions. My experience ranges from field research with Volvo Buses to AI-driven service design at AI Sweden. I love collaborating with engineers and designers to create safe, user-centered experiences for sustainable transport and software-enabled services, and I’m always eager to explore new opportunities in UX, AI, and product design.

Athira Vijayan Pillai

UX Designer, UI Designer, Product Designer, +4

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Hi, I’m Athira Vijayan Pillai, a MSc student in Digital Service Innovation at Halmstad University, Sweden. I’m passionate about AI-enabled services, data-driven innovation, and socio-technical systems, and I enjoy turning user insights into tangible digital solutions. My experience ranges from field research with Volvo Buses to AI-driven service design at AI Sweden. I love collaborating with engineers and designers to create safe, user-centered experiences for sustainable transport and software-enabled services, and I’m always eager to explore new opportunities in UX, AI, and product design.…Hi, I’m Athira Vijayan Pillai, a MSc student in Digital Service Innovation at Halmstad University, Sweden. I’m passionate about AI-enabled services, data-driven innovation, and socio-technical systems, and I enjoy turning user insights into tangible digital solutions. My experience ranges from field research with Volvo Buses to AI-driven service design at AI Sweden. I love collaborating with engineers and designers to create safe, user-centered experiences for sustainable transport and software-enabled services, and I’m always eager to explore new opportunities in UX, AI, and product design.

Available to hire

Hi, I’m Athira Vijayan Pillai, a MSc student in Digital Service Innovation at Halmstad University, Sweden. I’m passionate about AI-enabled services, data-driven innovation, and socio-technical systems, and I enjoy turning user insights into tangible digital solutions.
My experience ranges from field research with Volvo Buses to AI-driven service design at AI Sweden. I love collaborating with engineers and designers to create safe, user-centered experiences for sustainable transport and software-enabled services, and I’m always eager to explore new opportunities in UX, AI, and product design.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Swedish

Beginner

Work Experience

Design Studio Internship at Volvo Buses (Electromobility)

November 1, 2025 - Present

Design and iterate user-centered service concepts to enhance bus driver experience within electric mobility ecosystems. Develop a driver well-being mobile app in Figma, creating high-fidelity, clickable prototypes to translate research insights into testable digital solutions. Collaborate with cross-functional teams (designers, engineers, product stakeholders) to test, validate, and refine service concepts using design thinking methodologies. Apply user research findings and data-driven insights to improve usability, operational efficiency, and interaction with AI-enabled systems and intelligent mobility services. Gained hands-on experience with smart mobility and AI-enabled driver solutions.

Research Placement Internship at Volvo Buses (Electromobility)

September 1, 2025 - November 1, 2025

Conducted 30+ interviews and field studies with bus drivers to uncover pain points, workflows, and usability challenges in electric mobility operations. Synthesized qualitative research into actionable insights, personas, and journey maps, highlighting opportunities for service and system improvements. Proposed a Driver Well-Being App concept as a potential solution to address identified pain points, laying the foundation for future design iterations.

QA Engineer at Emvig o Technologies Pvt Ltd

October 1, 2018 - July 31, 2024

Built automated test suites (Playwright, Selenium), reducing manual testing effort by 40%. Designed and executed detailed test cases and API validations using Postman and REST Assured.

Master Thesis Researcher at AI Sweden

January 1, 2026 - Present

Master thesis research focusing on managing information uncertainty in AI-driven plastic recycling services for food-grade applications. Investigated information uncertainty related to chemical additives, material safety, and traceability across value chains; analyzed AI-driven service ecosystems and digital information flows among stakeholders.

Design Studio Intern at Volvo Buses (Electric Mobility)

November 1, 2025 - January 31, 2026

Collaborated with engineers and designers on real electromobility systems. Designed and validated user-facing digital solutions (mobile app prototypes) using Figma. Translated field research into testable, data-driven concepts for connected and safety-critical systems.

Research Placement Internship at Volvo Buses (Electric Mobility)

August 1, 2025 - November 30, 2025

Conducted 30+ field interviews with bus drivers to understand workflows and system challenges. Created personas and journey maps to support system-level design and validation. Proposed a Driver Well-being App aligned with the connected vehicle ecosystem.