Delivered comprehensive technical support for Odoo ERP, troubleshooting modules across purchasing, sales, and inventory workflows. Resolved validation issues and provided end-user support, ensuring uninterrupted daily operations and process efficiency. Provided daily IT support and administration for Microsoft 365, including: user account management and configuration of Outlook, OneDrive, SharePoint, and Teams, ensuring seamless communication and collaboration across departments. Led frontend development of Decker Sports' e-commerce website using: Shopify Headless architecture, Next.js, Tailwind CSS, TypeScript, and GraphQL to build a high-performance, SEO-optimized, and mobile-responsive online shopping experience. Collaborated closely with design and marketing teams to ensure brand consistency, a modern and accessible UI/UX, and strong SEO performance. Maintained and optimized existing IT infrastructure by proactively identifying and resolving over 95% of system issues before escalat

Web Designer & IT Specialist at Afghan Community Center

May 1, 2024 - September 1, 2024

Designed, developed, and maintained a modern, responsive website tailored to the center’s community-focused mission using HTML, CSS, and CMS tools. Optimized website performance by reducing average page load time by 50% through image compression, minified code, and caching strategies. Increased overall SEO performance score by 35%, enhancing user engagement and search engine visibility. Improved page load times by up to 50%, enhancing user experience and boosting SEO rankings. Increased user engagement by 40% by integrating interactive features such as multimedia elements, animations, and dynamic CTAs. Ensured mobile compatibility and accessibility standards, making the website inclusive and easy to navigate for all users. Conceptualized and designed print-ready materials, including banners, flyers, brochures, and signage, aligned with the center’s branding and messaging. Developed creative visual content for community events, educational workshops, and outreach programs. Maintaine