I am a certified Project Manager with 6 years’ experience delivering Software Development and SaaS system rollouts, managing cross-functional projects and programmes across local and remote teams. I have led cross-functional initiatives, coordinating product owners, analysts, QA, and development teams to ensure timely delivery and smooth go-lives. I excel at stakeholder engagement, clear communication, cross-team collaboration, and driving adoption, with a focus on governance, risk management, and delivering value for stakeholders.

Hannah Kelly

I am a certified Project Manager with 6 years’ experience delivering Software Development and SaaS system rollouts, managing cross-functional projects and programmes across local and remote teams. I have led cross-functional initiatives, coordinating product owners, analysts, QA, and development teams to ensure timely delivery and smooth go-lives. I excel at stakeholder engagement, clear communication, cross-team collaboration, and driving adoption, with a focus on governance, risk management, and delivering value for stakeholders.

Available to hire

I am a certified Project Manager with 6 years’ experience delivering Software Development and SaaS system rollouts, managing cross-functional projects and programmes across local and remote teams. I have led cross-functional initiatives, coordinating product owners, analysts, QA, and development teams to ensure timely delivery and smooth go-lives.

I excel at stakeholder engagement, clear communication, cross-team collaboration, and driving adoption, with a focus on governance, risk management, and delivering value for stakeholders.

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Language

English
Fluent

Work Experience

Project Manager at Network Plus
January 1, 2022 - Present
Responsible for delivering a portfolio of IT projects and programmes across Central Services, Operations, Data and Infrastructure. Managed Jira sprints for the development team; coordinated SaaS implementations including a company-wide Work Management System rollout across multiple locations; achieved a 67% reduction in admin task time on one contract. Collaborated with Product Owners, Business Analysts, Training, QA and Developers to support smooth implementations and minimal disruption. Coordinated targeted SaaS updates across business functions (asset management, HR, Finance) with timely communications and adoption support. Worked closely with Third Parties and Super Users to ensure successful UAT and go-lives. Introduced governance processes to support strategic goals and contributed to continuous improvement across project delivery. Monitored R&D-related project time and spend for monthly reporting.
Junior Project Manager at Shaping Cloud
November 1, 2020 - January 1, 2022
Supported end-to-end delivery of digital transformation projects in collaboration with the Senior Project Manager. Led remote client meetings, maintained strong relationships, and closed projects through effective communication, change control, and issue resolution. Facilitated agile ceremonies to ensure alignment with project scope, timelines, and deliverables.
Junior Delivery Manager at SRO Solutions
March 1, 2019 - November 1, 2020
Delivered IBM Maximo projects for enterprise clients, including offline upgrades (SDU) and remote data synchronization (SDR). Held weekly client update meetings to ensure consistent communication and ability to demo incremental workload. Collaborated with the Senior Delivery Manager and Ops Director to manage workstreams, allocate resources, and report progress. Maintained project plans and burndown charts; contributed to ISO 9001 governance by helping implement an Agile Documentation Framework.
Business Administration Apprentice at SRO Solutions
March 1, 2017 - March 1, 2018
Gained exposure to IT project environments, finance, and sales; provided administrative support using Sage (invoicing) and Capsule CRM (client and sales tracking); reviewed and processed expenses, purchase orders, and invoices; arranged travel for directors and staff to ensure smooth operations.
Sales Assistant at Warren James
January 1, 2016 - December 31, 2017
Delivered frontline customer service, addressing inquiries, resolving issues, upselling, and maintaining a friendly, professional approach in a fast-paced retail environment.

Education

Level 4 Associate Project Management at QA Apprenticeships
January 1, 2019 - January 1, 2019
Level 3 Advanced Level Apprenticeship in Business Administration at QA Apprenticeships
January 1, 2017 - January 1, 2018
Level 4 Associate Project Management at QA Apprenticeships
January 1, 2019 - January 1, 2019
Level 3 Advanced Level Apprenticeship in Business Administration at QA Apprenticeships
January 1, 2017 - January 1, 2018

Qualifications

PMQ – Association for Project Management
January 1, 2019 - January 2, 2026
AgilePM Foundation & Practitioner – APMG International
January 1, 2019 - January 2, 2026
PMP – Project Management Institute
January 11, 2030 - January 2, 2026
PMQ – Association for Project Management
January 1, 2019 - January 2, 2026
AgilePM Foundation & Practitioner – APMG International
January 1, 2019 - January 2, 2026
PMP – Project Management Institute (in progress)
January 11, 2030 - January 2, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education