Alfred Chavwaluka

Available to hire

Hi, I’m Alfred Chavwaluka, a motivated IT professional with hands-on experience in network troubleshooting, system support, IT security monitoring, and technical operations.

About

Hi, I’m Alfred Chavwaluka, a motivated IT professional with hands-on experience in network troubleshooting, system support, IT security monitoring, and technical operations. I enjoy making IT environments secure, efficient, and reliable while continuously growing my expertise.

I’m looking for challenging roles in IT operations or cybersecurity where I can contribute to secure, scalable, and user-friendly IT ecosystems. I thrive in collaborative teams, lead QA and field testing efforts, and enjoy mentoring others to solve complex tech challenges.

  • 5 years' experience
  • Joined January 2026

Languages

  • EnglishFluent

Industry experience

  • Media & Entertainment
  • Software & Internet
  • Professional Services
  • Telecommunications
  • Computers & Electronics

Work experience

QA supervisor -Software Overseas Testing Department · Carlcare Service Center (TRANSSION HOLDINGS)Mar 2026 – Mar 2024

Oversaw software testing processes across diverse mobile devices. Coordinated feedback loops between local testers and overseas QA teams. Monitored software quality and performance metrics. Supported users by resolving ICT-related issues and system challenges.

Filed testing supervisor · Carlcare service centerDec 2020 – Dec 2025 · 5 yrs 1 mo

Field Testing Supervisor-SSA Regional Testing Department... Led mobile device field testing under the SSA Regional Testing Department. Coordinated and executed field QA procedures with a focus on compliance and performance. Supervised testers and analyzed field data to inform R&D improvements. Provided ICT support, including troubleshooting, hardware/software configuration, and system optimization.

Education· 12

LTC IVQ Diploma in Information Technology (Level 2, 3 and 4) · Lilongwe Technical College2030 – 2026
Information Security Awareness · Transition College (China)2019 – 2021
Cisco Certified Network Associate (CCNA) – Introduction to Networks · Lilongwe Technical College2030 – 2026
Cisco IT Essentials Certification · Lilongwe Technical College2030 – 2026

Certifications and awards· 10

Information Security Awareness2030 – 2021
CCNA R&S: Introduction to Networks2018 – 2017
CCNA R&S: Routing and Switching Essentials2030 – 2017
CCNA R&S: Scaling Networks2030 – 2018

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