Available to hire
Hi, I’m Alfred Chavwaluka, a motivated IT professional with hands-on experience in network troubleshooting, system support, IT security monitoring, and technical operations. I enjoy making IT environments secure, efficient, and reliable while continuously growing my expertise.
I’m looking for challenging roles in IT operations or cybersecurity where I can contribute to secure, scalable, and user-friendly IT ecosystems. I thrive in collaborative teams, lead QA and field testing efforts, and enjoy mentoring others to solve complex tech challenges.
Experience Level
Language
English
Fluent
Work Experience
Filed testing supervisor at Carlcare service center
December 28, 2020 - December 31, 2025Field Testing Supervisor-SSA Regional Testing Department...
Led mobile device field testing under the SSA Regional Testing Department.
Coordinated and executed field QA procedures with a focus on compliance and performance.
Supervised testers and analyzed field data to inform R&D improvements.
Provided ICT support, including troubleshooting, hardware/software configuration, and system
optimization.
QA supervisor -Software Overseas Testing Department at Carlcare Service Center (TRANSSION HOLDINGS)
March 9, 2026 - March 2, 2024Oversaw software testing processes across diverse mobile devices.
Coordinated feedback loops between local testers and overseas QA teams.
Monitored software quality and performance metrics.
Supported users by resolving ICT-related issues and system challenges.
Education
LTC IVQ Diploma in Information Technology (Level 2, 3 and 4) at Lilongwe Technical College
January 11, 2030 - January 2, 2026Information Security Awareness at Transition College (China)
January 1, 2019 - December 31, 2021Cisco Certified Network Associate (CCNA) – Introduction to Networks at Lilongwe Technical College
January 11, 2030 - January 2, 2026Cisco IT Essentials Certification at Lilongwe Technical College
January 11, 2030 - January 2, 2026Diploma in Information Communication Technology at Lilongwe Technical College
January 1, 2019 - December 31, 2021Cisco Certified Network Associate (CCNA) at Lilongwe Technical College
January 1, 2017 - December 31, 2018Cisco IT Essentials Certification at Lilongwe Technical College
January 1, 2020 - December 31, 2021Information security awareness at Transsion Holdings
January 11, 2030 - March 9, 2026Diploma in Information Communication Technology at Lilongwe Technical College
January 1, 2019 - January 1, 2021Cisco Certified Network Associate at Lilongwe Technical College
January 1, 2017 - January 1, 2018Cisco IT Essentials Certification at Transition Holdings College (China)
January 1, 2020 - January 1, 2021Information security awareness at Transition Holdings College
January 11, 2030 - March 9, 2026Qualifications
Information Security Awareness
January 11, 2030 - December 31, 2021CCNA R&S: Introduction to Networks
January 1, 2018 - July 13, 2017CCNA R&S: Routing and Switching Essentials
January 11, 2030 - November 15, 2017CCNA R&S: Scaling Networks
January 11, 2030 - January 16, 2018Network configuration & Support (CCNA)
January 1, 2017 - December 31, 2018Cisco IT Essentials Certification
January 1, 2020 - December 31, 2021Information security awareness
January 11, 2030 - March 9, 2026Cisco Certified Network Associate
January 1, 2017 - January 1, 2018Cisco IT Essentials Certification
January 1, 2020 - January 1, 2021Information security awareness
January 11, 2030 - March 9, 2026Industry Experience
Media & Entertainment, Software & Internet, Professional Services, Telecommunications, Computers & Electronics
Experience Level
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