Hi, I’m Alfred Chavwaluka, a motivated IT professional with hands-on experience in network troubleshooting, system support, IT security monitoring, and technical operations. I enjoy making IT environments secure, efficient, and reliable while continuously growing my expertise. I’m looking for challenging roles in IT operations or cybersecurity where I can contribute to secure, scalable, and user-friendly IT ecosystems. I thrive in collaborative teams, lead QA and field testing efforts, and enjoy mentoring others to solve complex tech challenges.

Alfred Chavwaluka

Hi, I’m Alfred Chavwaluka, a motivated IT professional with hands-on experience in network troubleshooting, system support, IT security monitoring, and technical operations. I enjoy making IT environments secure, efficient, and reliable while continuously growing my expertise. I’m looking for challenging roles in IT operations or cybersecurity where I can contribute to secure, scalable, and user-friendly IT ecosystems. I thrive in collaborative teams, lead QA and field testing efforts, and enjoy mentoring others to solve complex tech challenges.

Available to hire

Hi, I’m Alfred Chavwaluka, a motivated IT professional with hands-on experience in network troubleshooting, system support, IT security monitoring, and technical operations. I enjoy making IT environments secure, efficient, and reliable while continuously growing my expertise.

I’m looking for challenging roles in IT operations or cybersecurity where I can contribute to secure, scalable, and user-friendly IT ecosystems. I thrive in collaborative teams, lead QA and field testing efforts, and enjoy mentoring others to solve complex tech challenges.

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Language

English
Fluent

Work Experience

Filed testing supervisor at Carlcare service center
December 28, 2020 - December 31, 2025
Field Testing Supervisor-SSA Regional Testing Department... Led mobile device field testing under the SSA Regional Testing Department. Coordinated and executed field QA procedures with a focus on compliance and performance. Supervised testers and analyzed field data to inform R&D improvements. Provided ICT support, including troubleshooting, hardware/software configuration, and system optimization.
QA supervisor -Software Overseas Testing Department at Carlcare Service Center (TRANSSION HOLDINGS)
March 9, 2026 - March 2, 2024
Oversaw software testing processes across diverse mobile devices. Coordinated feedback loops between local testers and overseas QA teams. Monitored software quality and performance metrics. Supported users by resolving ICT-related issues and system challenges.

Education

LTC IVQ Diploma in Information Technology (Level 2, 3 and 4) at Lilongwe Technical College
January 11, 2030 - January 2, 2026
Information Security Awareness at Transition College (China)
January 1, 2019 - December 31, 2021
Cisco Certified Network Associate (CCNA) – Introduction to Networks at Lilongwe Technical College
January 11, 2030 - January 2, 2026
Cisco IT Essentials Certification at Lilongwe Technical College
January 11, 2030 - January 2, 2026
Diploma in Information Communication Technology at Lilongwe Technical College
January 1, 2019 - December 31, 2021
Cisco Certified Network Associate (CCNA) at Lilongwe Technical College
January 1, 2017 - December 31, 2018
Cisco IT Essentials Certification at Lilongwe Technical College
January 1, 2020 - December 31, 2021
Information security awareness at Transsion Holdings
January 11, 2030 - March 9, 2026
Diploma in Information Communication Technology at Lilongwe Technical College
January 1, 2019 - January 1, 2021
Cisco Certified Network Associate at Lilongwe Technical College
January 1, 2017 - January 1, 2018
Cisco IT Essentials Certification at Transition Holdings College (China)
January 1, 2020 - January 1, 2021
Information security awareness at Transition Holdings College
January 11, 2030 - March 9, 2026

Qualifications

Information Security Awareness
January 11, 2030 - December 31, 2021
CCNA R&S: Introduction to Networks
January 1, 2018 - July 13, 2017
CCNA R&S: Routing and Switching Essentials
January 11, 2030 - November 15, 2017
CCNA R&S: Scaling Networks
January 11, 2030 - January 16, 2018
Network configuration & Support (CCNA)
January 1, 2017 - December 31, 2018
Cisco IT Essentials Certification
January 1, 2020 - December 31, 2021
Information security awareness
January 11, 2030 - March 9, 2026
Cisco Certified Network Associate
January 1, 2017 - January 1, 2018
Cisco IT Essentials Certification
January 1, 2020 - January 1, 2021
Information security awareness
January 11, 2030 - March 9, 2026

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Telecommunications, Computers & Electronics