Hi, I’m Rich McKenzie. I’m a multi-talented data analyst with over a decade of experience in Marketing and Customer Relations, plus more than six years focused on data analytics. I’m proficient in SQL, Microsoft Office, and a range of BI tools, including Looker, Tableau, and Mode, with a strong track record in data extraction, manipulation, and reporting—particularly in compliance contexts and ad-hoc analyses for business decisions. I thrive in cross-functional teams and enjoy building data models using SQL, Looker/Mode, and DBT, turning complex data into actionable insights that drive revenue, customer segmentation, and operational efficiency. Based in Brantford, Ontario, I’ve supported gaming, entertainment, and retail initiatives by delivering regular and governance-ready reporting and by collaborating closely with compliance, risk, and operations stakeholders.

Rich McKenzie

Hi, I’m Rich McKenzie. I’m a multi-talented data analyst with over a decade of experience in Marketing and Customer Relations, plus more than six years focused on data analytics. I’m proficient in SQL, Microsoft Office, and a range of BI tools, including Looker, Tableau, and Mode, with a strong track record in data extraction, manipulation, and reporting—particularly in compliance contexts and ad-hoc analyses for business decisions. I thrive in cross-functional teams and enjoy building data models using SQL, Looker/Mode, and DBT, turning complex data into actionable insights that drive revenue, customer segmentation, and operational efficiency. Based in Brantford, Ontario, I’ve supported gaming, entertainment, and retail initiatives by delivering regular and governance-ready reporting and by collaborating closely with compliance, risk, and operations stakeholders.

Available to hire

Hi, I’m Rich McKenzie. I’m a multi-talented data analyst with over a decade of experience in Marketing and Customer Relations, plus more than six years focused on data analytics. I’m proficient in SQL, Microsoft Office, and a range of BI tools, including Looker, Tableau, and Mode, with a strong track record in data extraction, manipulation, and reporting—particularly in compliance contexts and ad-hoc analyses for business decisions.

I thrive in cross-functional teams and enjoy building data models using SQL, Looker/Mode, and DBT, turning complex data into actionable insights that drive revenue, customer segmentation, and operational efficiency. Based in Brantford, Ontario, I’ve supported gaming, entertainment, and retail initiatives by delivering regular and governance-ready reporting and by collaborating closely with compliance, risk, and operations stakeholders.

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Language

English
Fluent

Work Experience

Casino Performance Specialist at Gateway Casinos & Entertainment
October 1, 2017 - February 28, 2021
Work directly with directors and division heads to provide regular reporting and ad-hoc analyses using BI tools (Looker, Mode, Tableau). Create and maintain weekly, monthly and quarterly reporting for all areas of gaming, slots, tables and marketing with a focus on VIP tracking and reporting.
Casino Performance Specialist / Senior Gaming Analyst at Gateway Casinos & Entertainment
February 1, 2022 - January 31, 2023
Direct collaboration with directors and division heads to deliver regular reporting and ad-hoc analysis; ROI, customer segmentation, AML reporting; maintain weekly, monthly and quarterly reporting for all areas of gaming with VIP tracking.
Pricing Analyst at CardFAX Canada
February 1, 2021 - January 31, 2022
Determine competitive pricing strategies to maintain market share and achieve revenue goals via data analysis and modeling. Coordinate with sales, product and marketing to model pricing strategies and goals. Prepare revenue estimates for senior management.
Various Positions at Ontario Lottery & Gaming Corp
June 1, 2001 - October 31, 2017
Various roles including Customer Relations Supervisor, Count Supervisor, Cage Supervisor, etc.
Data Analyst - Compliance at theScore
January 1, 2023 - Present
Data Analyst focusing on compliance; work with Compliance, RG and AML stakeholders to provide regular and ad-hoc reporting via BI tools (Looker, Mode). Develop data models via SQL queries in DataGrip and DBT to support governance and reporting needs.

Education

Web Design Diploma at Mohawk College
January 1, 2011 - January 1, 2013

Qualifications

Leading the Way Executive Program
January 1, 2011 - January 1, 2011
Google Cloud - Analyzing Data in Looker
January 1, 2023 - January 1, 2023

Industry Experience

Gaming, Media & Entertainment, Professional Services, Software & Internet