Available to hire
I am a Senior QA Analyst with 9+ years of experience delivering high-impact testing across Agile, Waterfall, and hybrid environments in both public and private sectors. I specialize in full-cycle testing (regression, integration, UAT, API, black-box & white-box) and defect management, consistently preventing critical defects from reaching production and accelerating reliable releases.
I am a proven leader who mentors junior analysts and collaborates with development, product, and DevOps teams to ensure exceptional software quality. I enjoy building robust QA processes, crafting thorough test strategies, and helping teams ship high-quality software with confidence.
Skills
Language
English
Advanced
French
Beginner
Work Experience
Senior Software Tester at British Columbia Pension Corporation
June 1, 2024 - PresentLead end-to-end QA for a large-scale cloud migration project moving all BC Pension Corporation applications to Microsoft Azure, ensuring zero critical defects in production releases post-migration. Own test strategy, planning, execution, and reporting using Azure DevOps Test Plans and Azure Boards. Direct a team of testers, assign tasks, review test cases, mentor juniors, and drive adoption of Azure DevOps best practices across the QA group. Collaborate daily with developers, business analysts, cloud architects, and stakeholders to clarify requirements, assess migration risks, and deliver comprehensive functional, integration, regression, and performance test coverage. Design and execute complex SQL queries for test data preparation and backend validation across on-premises and Azure environments. Coordinate test environment provisioning in Azure, manage deployment pipelines via Azure Pipelines, and ensure smooth, on-schedule releases. Manage the complete defect lifecycle in Azure Boar
QA Analyst at TripArc Inc
January 1, 2022 - January 1, 2024Conducted comprehensive testing (smoke, functional, regression, UI, integration, database, UAT) for Angular/Blazor/ASP.NET products, ensuring data migration accuracy and alignment with user stories. Developed test strategies, plans, and cases for system integration and microservices, utilizing Postman for API testing and automation in CI/CD pipelines to identify bottlenecks and vulnerabilities. Performed manual/automated database validation and data transformation testing, documenting results and defects in Jira for developer resolution. Established QA measures and standards for new/existing features, communicating progress/results to stakeholders and providing production sign-off. Led team of 3 junior analysts, delivering guidance/training on processes and conducting UAT to meet client requirements across multiple releases. Collaborated with developers/product managers to refine API designs and requirements, reducing resolution time by 30% through proactive assessments.
Software QA Analyst at FinacPlus
September 1, 2018 - June 1, 2021Supported ServiceNow customization/integration/maintenance, analyzing BRDs/technical specs to develop test plans, cases, and matrices for end-to-end functional testing. Participated in requirement reviews and Agile ceremonies, executing regression/UAT for releases across QA/staging/production environments using HP ALM and Jira. Developed data-driven scripts for multi-set validation, tracking defects and contributing to release management for on-time, high-quality deliveries. Coordinated UAT with business users/stakeholders, creating strategies based on specs/timelines to ensure comprehensive coverage and issue identification. Conducted testing for individual modules, participating in enhancements and modification requests to maintain application reliability.
Software Quality Assurance Analyst at Blueshield of California
August 1, 2016 - June 1, 2018Served as primary/sole QA on Salesforce ShieldLink platform and EDI 837 Claims enhancements, preparing strategies, plans, and suites based on business rules/mapping docs. Executed sanity, functional, system, black-box, E2E, and regression testing, identifying early defects to increase first-pass rate (FPR) during functional phases. Automated test cases via HP UFT framework, reducing regression time by over 60% and covering full QA for UAT approval. Implemented SDLC-based QA standards/processes; took on MAM app testing (replacing 2-person team) and provided UAT data/support. Delivered thorough EDI testing, earning recognition; created project-end test summaries and reports for team presentations.
Jr QA Analyst at AEM Loan Corporation
January 1, 2016 - June 1, 2016Assisted in test plan design from BRDs/FRDs, implementing methodologies for traceable deliverables in smoke, functional, regression, integration, UAT, and cross-browser testing. Wrote black/white-box cases, executed manual/automated tests in Jira/TestRail, and tracked defects through resolution. Participated in daily stand-ups, reporting progress and collaborating with developers/BAs/PMs to validate business requirements.
QA Intern – Part-Time at AEM Loan Corporation
June 1, 2015 - December 1, 2015Acted as liaison between project teams and business processes, incorporating reviews into final test strategy/plan drafts. Conducted manual exploratory testing under senior guidance, identifying/reporting defects in Jira with reproduction steps/screenshots. Assisted in environment setups/maintenance, provided status updates to leads/PMs, and contributed to user manuals/documentation. Joined daily stand-ups to discuss progress/issues, supporting overall project efficiency.
Education
MS in Software Engineering at San Jose State University
January 1, 2014 - January 1, 2015BE in Information Technology at Osmania University
January 1, 2009 - January 1, 2013Qualifications
Salesforce Certified Platform Developer I (SP21)
January 11, 2030 - January 3, 2026ISTQB Certified Tester, Foundation Level
January 11, 2030 - January 3, 2026Industry Experience
Software & Internet, Government, Healthcare, Financial Services, Professional Services
Skills
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