Available to hire
I am Aniket Kumar Suman, a motivated individual pursuing my Bachelor of Science in Physics with a keen interest in technology and recruitment. With experience in diverse roles from talent acquisition to customer support, I strive to create meaningful connections and foster an environment for growth.
In my free time, I enjoy exploring new technologies, cooking, and spending time in nature. I am passionate about learning and continuously aim to enhance my skills and knowledge in various domains.
Language
English
Advanced
Hindi
Fluent
German
Advanced
Work Experience
Junior Administrator German | Talent Acquisition Specialist at Enpal
February 1, 2025 - PresentIn my role at Enpal, I partner closely with Growth Team leads to understand hiring needs and an align on role requirements. I manage the full-cycle recruitment process which includes sourcing, screening, interviewing, and onboarding while promoting our employer brand through compelling job descriptions.
Project Assistant German at m360 Research
July 1, 2024 - January 1, 2025As a Project Assistant, I ensure that outsourcing targets for Austria and Switzerland markets are achieved. I managed recruitment strategies, scheduled interviews with potential research participants, and provided regular project updates, ensuring timelines are adhered to.
Customer Success Happiness German Analyst at InEvent
August 1, 2023 - July 1, 2024My job involved supporting clients through various channels, assisting with their inquiries, and working with the team to improve performance. My focus was always on enhancing the customer experience, especially when resolving complex inquiries.
Clinical Support Helpdesk German Analyst at Alphanumeric Systems
February 1, 2023 - August 1, 2023In this role, I provided service desk support to clients, documenting their issues in the designated tool while coordinating with cross-functional teams for efficient incident resolution. I maintained high standards of communication and documentation.
Customer Advisor German at Concentrix
August 1, 2022 - January 1, 2023As a Customer Advisor for Amazon Germany, my responsibilities included ensuring service delivery met KPIs, understanding customer needs, and offering additional products while maintaining detailed documentation of interactions.
Education
Bachelor of Science (B.Sc) - Physics Hons at Indira Gandhi National Open University
August 1, 2022 - July 1, 2025German C1 (Advance Level) at Goethe Institut
June 1, 2020 - September 1, 2022Intermediate of Science (HSC 12th) at St. Paul's School, ICSE
July 1, 2017 - February 1, 2019Matriculation (10th) at Mother's Pride International, CBSE
April 1, 2016 - February 1, 2017Qualifications
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