I am a results-driven digital marketing and analytics professional with strong experience in real-time data analysis, customer engagement, content coordination, and performance reporting. I leverage analytics, CRM tools, and digital platforms to improve customer experience, campaign performance, and operational efficiency. In my recent roles at Call Centre International (CCI) as a Real-Time Analyst and at M-KOPA as Team Captain and Customer Service Agent, I have led real-time performance monitoring, collaborated across teams to optimize engagement and service delivery, and translated insights into actionable improvements for customers and operations.…I am a results-driven digital marketing and analytics professional with strong experience in real-time data analysis, customer engagement, content coordination, and performance reporting. I leverage analytics, CRM tools, and digital platforms to improve customer experience, campaign performance, and operational efficiency. In my recent roles at Call Centre International (CCI) as a Real-Time Analyst and at M-KOPA as Team Captain and Customer Service Agent, I have led real-time performance monitoring, collaborated across teams to optimize engagement and service delivery, and translated insights into actionable improvements for customers and operations.WWWW…