Jana Mohamed Abdelhamid
Hi, I’m Jana Mohamed Abdelhamid. I’m a Communication and Media graduate with a strong background in customer service, digital communication, and content creation.
About
Hi, I’m Jana Mohamed Abdelhamid. I’m a Communication and Media graduate with a strong background in customer service, digital communication, and content creation. I’m passionate about delivering engaging content and helping brands connect with their audiences.
I’m currently pursuing a Master’s degree in Digital Marketing at LUMSA University in Rome. I’m reliable, well-organized, and customer-focused, with excellent communication skills and the ability to thrive in fast-paced environments. I’m seeking a part-time opportunity to contribute professionally while continuing my studies.
- 4 years' experience
- Joined January 2026
Languages
- ArabicFluent
- EnglishFluent
Industry experience
- Media & Entertainment
- Telecommunications
- Professional Services
- Education
Work experience
Managed customer billing accounts, payment disputes, and account updates with high accuracy. Delivered professional customer support through active listening and problem-solving. Maintained detailed records and contributed to service quality improvement. Worked under pressure while meeting performance targets.
Assisted in choreography coordination and stage movement planning. Organized rehearsals and supported contestants during preparations. Collaborated with production teams to ensure smooth event execution. Supported communication between performers and staff.
Education
Certifications and awards
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