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Hi, I'm Syed Md Abdullah, a marketing and IT service professional based in Uttara Model Town, Dhaka. I help businesses build and optimize their online presence through WordPress website development, SEO, and digital marketing, with a focus on e-commerce and customer experience. I have delivered reliable customer support, managed CRM systems, and collaborated with technical teams to streamline troubleshooting and reduce response times. I enjoy learning new tools, growing teams, and driving growth for IT services and digital initiatives.…Hi, I'm Syed Md Abdullah, a marketing and IT service professional based in Uttara Model Town, Dhaka. I help businesses build and optimize their online presence through WordPress website development, SEO, and digital marketing, with a focus on e-commerce and customer experience. I have delivered reliable customer support, managed CRM systems, and collaborated with technical teams to streamline troubleshooting and reduce response times. I enjoy learning new tools, growing teams, and driving growth for IT services and digital initiatives.

Syed Md Abdullah

Web Developer, Digital Marketer, SEO Expert, +2

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Hi, I'm Syed Md Abdullah, a marketing and IT service professional based in Uttara Model Town, Dhaka. I help businesses build and optimize their online presence through WordPress website development, SEO, and digital marketing, with a focus on e-commerce and customer experience. I have delivered reliable customer support, managed CRM systems, and collaborated with technical teams to streamline troubleshooting and reduce response times. I enjoy learning new tools, growing teams, and driving growth for IT services and digital initiatives.…Hi, I'm Syed Md Abdullah, a marketing and IT service professional based in Uttara Model Town, Dhaka. I help businesses build and optimize their online presence through WordPress website development, SEO, and digital marketing, with a focus on e-commerce and customer experience. I have delivered reliable customer support, managed CRM systems, and collaborated with technical teams to streamline troubleshooting and reduce response times. I enjoy learning new tools, growing teams, and driving growth for IT services and digital initiatives.

Available to hire

Hi, I’m Syed Md Abdullah, a marketing and IT service professional based in Uttara Model Town, Dhaka. I help businesses build and optimize their online presence through WordPress website development, SEO, and digital marketing, with a focus on e-commerce and customer experience.

I have delivered reliable customer support, managed CRM systems, and collaborated with technical teams to streamline troubleshooting and reduce response times. I enjoy learning new tools, growing teams, and driving growth for IT services and digital initiatives.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Urdu

Intermediate

Work Experience

Customer Support Executive at Fatih IT

July 1, 2024 - December 31, 2024

Provided professional assistance to customers via phone, email, and chat; handled technical inquiries and service-related issues; resolved 90% of cases on first interaction; maintained accurate records of customer interactions and follow-ups in CRM systems; collaborated with the technical team to streamline troubleshooting processes, reducing resolution time.