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Customer Service Executive with 1 year of experience supporting international e-commerce customers. Skilled in resolving complex customer concerns, managing high-volume interactions, and consistently delivering service excellence. Additionally, completed a 3-month Data Analyst internship with hands-on experience in Excel, Power BI, Python, and data reporting. Also experienced in digital marketing and social media management, including content handling, audience engagement, and brand visibility across online platforms.…Customer Service Executive with 1 year of experience supporting international e-commerce customers. Skilled in resolving complex customer concerns, managing high-volume interactions, and consistently delivering service excellence. Additionally, completed a 3-month Data Analyst internship with hands-on experience in Excel, Power BI, Python, and data reporting. Also experienced in digital marketing and social media management, including content handling, audience engagement, and brand visibility across online platforms.

Shantanu Giri

Data Visualizer, Data Scientist, Content Creator, +2

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Customer Service Executive with 1 year of experience supporting international e-commerce customers. Skilled in resolving complex customer concerns, managing high-volume interactions, and consistently delivering service excellence. Additionally, completed a 3-month Data Analyst internship with hands-on experience in Excel, Power BI, Python, and data reporting. Also experienced in digital marketing and social media management, including content handling, audience engagement, and brand visibility across online platforms.…Customer Service Executive with 1 year of experience supporting international e-commerce customers. Skilled in resolving complex customer concerns, managing high-volume interactions, and consistently delivering service excellence. Additionally, completed a 3-month Data Analyst internship with hands-on experience in Excel, Power BI, Python, and data reporting. Also experienced in digital marketing and social media management, including content handling, audience engagement, and brand visibility across online platforms.

Available to hire

Customer Service Executive with 1 year of experience supporting international e-commerce customers. Skilled in resolving complex customer concerns, managing high-volume interactions, and consistently delivering service excellence. Additionally, completed a 3-month Data Analyst internship with hands-on experience in Excel, Power BI, Python, and data reporting. Also experienced in digital marketing and social media management, including content handling, audience engagement, and brand visibility across online platforms.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Advanced

Japanese

Intermediate

Work Experience

Customer Support Executive at Woodcock Infotech Pvt Ltd

January 1, 2024 - January 1, 2025

Maintained high customer satisfaction by following quality and compliance standards. Efficiently handled high-volume customer queries in a fast-paced environment.

Data Analyst Intern at Digipodium Institute of Technology

January 1, 2024 - Present

Cleaned and analyzed datasets using Excel, Python, and Power BI. Developed interactive dashboards to support operational and management decisions. Presented data insights to cross-functional teams for workflow improvement.