Noel Santhom Mathew

Club Social Festival – Senior Guest Services Supervisor at Wow Events & Exhibitions

Coordinated a team of ushers to deliver a premium festival experience for festival-goers; front-of-house operations.

Senior Guest Services Supervisor at Club Social Festival – Wow Events & Exhibitions

Coordinated a team of ushers to deliver premium experiences to festival-goers and managed front-of-house operations for a major music and lifestyle festival.

Senior Guest Services Supervisor at Louvre Abu Dhabi / Wow Events & Exhibitions

Oversaw daily operations, VIP management, crowd control teams, and crisis response; ensured smooth visitor experience and coordinated with technical and logistics teams.

Senior Guest Services Supervisor at Louvre Abu Dhabi – Wow Events & Exhibitions

Directed daily operations for on-site guest services, ensured VIP guest management, and maintained incident/crisis response procedures; coordinated with technical and logistics teams to ensure seamless event execution in a fast-paced museum environment.

Event Promoter & Bilingual Assistant, Event Staff at Wow Events & Exhibitions

Promoted brand activations, engaged with guests, and assisted hospitality during retail and experiential pop-ups.

Event Promoter & Bilingual Assistant at Wow Events & Exhibitions

Promoted brand activations, engaged with guests, and assisted in hospitality during retail events and experiential pop-ups.

Event Usher & Crowd Supervisor at Expo 2020 Dubai – Mobility Pavilion

Directed large visitor flows, managed emergency protocols, and supervised junior usher teams at peak times.