Noel Santhom Mathew

Language

Arabic
Advanced
English
Advanced

Work Experience

Senior Guest Services Supervisor at Louvre Abu Dhabi / Wow Events & Exhibitions
December 2, 2024 - January 2, 2025
Oversaw daily operations, VIP management, crowd control teams, and crisis response; ensured smooth visitor experience and coordinated with technical and logistics teams.
Event Promoter & Bilingual Assistant, Event Staff at Wow Events & Exhibitions
June 2, 2023 - August 2, 2023
Promoted brand activations, engaged with guests, and assisted hospitality during retail and experiential pop-ups.
Event Ushers & Crowd Supervisor at Dubai Expo 2020 Mobility Pavilion
January 2, 2022 - March 2, 2022
Directed large visitor flows, managed emergency protocols, and supervised junior usher teams at peak times.
Club Social Festival – Senior Guest Services Supervisor at Wow Events & Exhibitions
February 1, 2025 - Present
Coordinated a team of ushers to deliver a premium festival experience for festival-goers; front-of-house operations.
Senior Guest Services Supervisor at Louvre Abu Dhabi – Wow Events & Exhibitions
February 3, 2024 - February 8, 2024
Directed daily operations for on-site guest services, ensured VIP guest management, and maintained incident/crisis response procedures; coordinated with technical and logistics teams to ensure seamless event execution in a fast-paced museum environment.
Event Promoter & Bilingual Assistant at Wow Events & Exhibitions
February 6, 2023 - February 8, 2023
Promoted brand activations, engaged with guests, and assisted in hospitality during retail events and experiential pop-ups.
Event Usher & Crowd Supervisor at Expo 2020 Dubai – Mobility Pavilion
February 1, 2022 - February 3, 2022
Directed large visitor flows, managed emergency protocols, and supervised junior usher teams at peak times.
Senior Guest Services Supervisor at Club Social Festival – Wow Events & Exhibitions
December 2, 2024 - January 2, 2025
Coordinated a team of ushers to deliver premium experiences to festival-goers and managed front-of-house operations for a major music and lifestyle festival.

Education

Bachelor of Business Administration (BBA) at Christ College, Irinjalakuda
January 11, 2030 - January 3, 2026
Bachelor of Business Administration (BBA) at Christ College, Irinjalakuda
January 11, 2030 - January 3, 2026
Grade 1-12 at Indian School Abu Dhabi
January 11, 2030 - January 3, 2026

Qualifications

EQF Level 6 - Bachelor level (BBA)
January 11, 2030 - January 3, 2026
Digital Marketing Certification
January 11, 2030 - January 3, 2026
Brand Management Certification
January 11, 2030 - January 3, 2026

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality