Moataz towfik

Designed and maintained large-scale integration flows across telecom systems (Siebel CRM, middleware, APIs). Automated internal workflows using n8n, reducing manual ticketing and CRQ approval processes. Developed Power Automate connectors for business users, enabling self-service automation and reducing IT workload. Integrated monitoring & notifications (Slack/Email + Jenkins pipelines) to support CI/CD deployments.

Streamlined banking processes with TIBCO & MuleSoft, integrating customer onboarding flows with backend systems. Built automation scripts with n8n for reporting and audit trails, improving compliance visibility. Introduced Power Automate flows to handle document approvals and notifications, cutting approval cycles by 40%.

Deployed TIBCO BWCE & IBM ACE solutions on Docker/Kubernetes for enterprise customers. Automated certificate renewals and deployments using Jenkins + Ansible. Implemented n8n pipelines for data extraction, file processing, and Slack notifications. Built automation bridges between on-prem and cloud APIs for customer data synchronization.