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I'm a results-driven Project and Program Support professional with over 10 years of experience supporting ICT-enabled government and enterprise programs. I hold a Certified Project Management Professional (PMP) and Professional Scrum Master (PSM) certification, and I excel at planning support, scheduling, RAID management, executive reporting, and governance secretariat tasks. I am comfortable navigating highly regulated environments and translating complex initiatives into actionable work packages from concept through delivery. I thrive on coordinating diverse stakeholders, maintaining audit-ready documentation, and enabling evidence-based decision making for senior leadership. My focus areas include digital service delivery, system-led reform initiatives, and multi-stakeholder programs, with a strong emphasis on governance, risk, and quality assurance to ensure successful outcomes.…I'm a results-driven Project and Program Support professional with over 10 years of experience supporting ICT-enabled government and enterprise programs. I hold a Certified Project Management Professional (PMP) and Professional Scrum Master (PSM) certification, and I excel at planning support, scheduling, RAID management, executive reporting, and governance secretariat tasks. I am comfortable navigating highly regulated environments and translating complex initiatives into actionable work packages from concept through delivery. I thrive on coordinating diverse stakeholders, maintaining audit-ready documentation, and enabling evidence-based decision making for senior leadership. My focus areas include digital service delivery, system-led reform initiatives, and multi-stakeholder programs, with a strong emphasis on governance, risk, and quality assurance to ensure successful outcomes.

Khurram Khan

Project Manager, Content Producer, Digital Producer, +2

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I'm a results-driven Project and Program Support professional with over 10 years of experience supporting ICT-enabled government and enterprise programs. I hold a Certified Project Management Professional (PMP) and Professional Scrum Master (PSM) certification, and I excel at planning support, scheduling, RAID management, executive reporting, and governance secretariat tasks. I am comfortable navigating highly regulated environments and translating complex initiatives into actionable work packages from concept through delivery. I thrive on coordinating diverse stakeholders, maintaining audit-ready documentation, and enabling evidence-based decision making for senior leadership. My focus areas include digital service delivery, system-led reform initiatives, and multi-stakeholder programs, with a strong emphasis on governance, risk, and quality assurance to ensure successful outcomes.…I'm a results-driven Project and Program Support professional with over 10 years of experience supporting ICT-enabled government and enterprise programs. I hold a Certified Project Management Professional (PMP) and Professional Scrum Master (PSM) certification, and I excel at planning support, scheduling, RAID management, executive reporting, and governance secretariat tasks. I am comfortable navigating highly regulated environments and translating complex initiatives into actionable work packages from concept through delivery. I thrive on coordinating diverse stakeholders, maintaining audit-ready documentation, and enabling evidence-based decision making for senior leadership. My focus areas include digital service delivery, system-led reform initiatives, and multi-stakeholder programs, with a strong emphasis on governance, risk, and quality assurance to ensure successful outcomes.

Available to hire

I’m a results-driven Project and Program Support professional with over 10 years of experience supporting ICT-enabled government and enterprise programs. I hold a Certified Project Management Professional (PMP) and Professional Scrum Master (PSM) certification, and I excel at planning support, scheduling, RAID management, executive reporting, and governance secretariat tasks. I am comfortable navigating highly regulated environments and translating complex initiatives into actionable work packages from concept through delivery.

I thrive on coordinating diverse stakeholders, maintaining audit-ready documentation, and enabling evidence-based decision making for senior leadership. My focus areas include digital service delivery, system-led reform initiatives, and multi-stakeholder programs, with a strong emphasis on governance, risk, and quality assurance to ensure successful outcomes.

Skills

Copywriting

Experience Level

Copywriting

Intermediate

Language

English

Fluent

Work Experience

Project Lead at Dubai Customs

February 1, 2019 - August 1, 2025

Supported planning, scheduling, and tracking of multi-workstream ICT and digital programs, ensuring alignment between delivery milestones, governance requirements, and stakeholder expectations. Maintained RAID logs, action registers, and controlled documentation repositories, ensuring version control, audit readiness, and compliance with regulatory and records management standards. Prepared executive-level status reports, dashboards, and committee papers to support informed decision-making by senior governance boards. Delivered secretariat and governance support for project and program forums, including agenda development, minute taking, action tracking, and follow-ups across multiple stakeholder groups. Supported financial administration activities by collating budget inputs, tracking expenditure against milestones, and preparing financial summaries for management review. Supported program assurance and quality activities, contributing to compliance with governance, risk, and delivery

Project Officer at Dubai Customs

January 1, 2016 - January 1, 2019

Delivered day-to-day project administration support, including scheduling, coordination of meetings, inbox management, and prioritisation of competing requests. Maintained controlled project records, registers, reports, and audit evidence in line with records management and compliance requirements. Supported financial tasking by assisting with cost tracking and documentation of expenditure, and prepared financial inputs for reporting. Assisted procurement activities by coordinating submissions, documentation, and stakeholder inputs in support of project delivery. Supported configuration and asset tracking, including documentation of system components and administrative processing of asset-related changes. Coordinated logistical and administrative support for domestic and international stakeholder engagements. Led validation, certification, and national rollout activities for AEO-related programs, improving compliance efficiency.