MA

Muhammad Aiman bin Johari

Available to hire

I am Muhammad Aiman bin Johari, a customer-focused professional with over four years of experience in customer service across the UK, Singapore, and Malaysia.

About

I am Muhammad Aiman bin Johari, a customer-focused professional with over four years of experience in customer service across the UK, Singapore, and Malaysia. I currently serve as a Customer Support Advocate and have a proven track record of delivering world-class service, handling inquiries via calls, emails, and live chat, and driving positive customer experiences. I am excited about opportunities to contribute to a company that values innovative, customer-centric solutions.

  • 3 years' experience
  • Joined January 2026

Languages

  • EnglishAdvanced
  • MalayAdvanced

Industry experience

  • Financial Services
  • Professional Services
  • Media & Entertainment

Work experience

Customer Support AdvocateJan 2024 – Present · 2 yrs 11 mos

Delivered world-class customer service across multiple channels (calls, emails, live chat); supported onboarding and troubleshooting; coordinated with cross-functional teams to improve customer experiences; managed high-volume interactions with a focus on accuracy and timeliness.

Service Executive, Revenue Team · American Express Kuala LumpurDec 2021 – May 2022 · 6 mos

Handled customer care for SG Market, onboarding customers, resolving queries, and escalating complex issues to AML, Finance, and Tech teams to drive process improvements and enhance user experience.

Hire Muhammad Aiman bin Johari today

Post a job and invite Muhammad, or contact them directly. No hidden commission.

Post a job