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I'm an experienced Test Lead and Business Analyst with 11+ years in Quality Assurance (Automation & Manual) within CMMI Level 5 organizations, specializing in Banking, Insurance, ERP, Travel and Education domains. I have hands-on experience in core banking systems, credit card processing, loan origination, POS, mobile banking, payment gateways, SWIFT/ACH transactions, and regulatory compliance testing.\n\nI'm skilled at ISO 9001, ISO 27001, and NATA standards compliance, internal audits, and supporting external audits. I design and implement automation frameworks using Selenium with Java, perform API testing (Postman) and security testing, and validate data migrations during system upgrades. As a QA leader, I drive QA awareness, mentor teams, and ensure secure, compliant, and high-performing banking solutions with 100% SLA across delivery models.…I'm an experienced Test Lead and Business Analyst with 11+ years in Quality Assurance (Automation & Manual) within CMMI Level 5 organizations, specializing in Banking, Insurance, ERP, Travel and Education domains. I have hands-on experience in core banking systems, credit card processing, loan origination, POS, mobile banking, payment gateways, SWIFT/ACH transactions, and regulatory compliance testing.\n\nI'm skilled at ISO 9001, ISO 27001, and NATA standards compliance, internal audits, and supporting external audits. I design and implement automation frameworks using Selenium with Java, perform API testing (Postman) and security testing, and validate data migrations during system upgrades. As a QA leader, I drive QA awareness, mentor teams, and ensure secure, compliant, and high-performing banking solutions with 100% SLA across delivery models.

Preethy H Pillai

QA Engineer, Developer, Back-End Developer, +2

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I'm an experienced Test Lead and Business Analyst with 11+ years in Quality Assurance (Automation & Manual) within CMMI Level 5 organizations, specializing in Banking, Insurance, ERP, Travel and Education domains. I have hands-on experience in core banking systems, credit card processing, loan origination, POS, mobile banking, payment gateways, SWIFT/ACH transactions, and regulatory compliance testing.\n\nI'm skilled at ISO 9001, ISO 27001, and NATA standards compliance, internal audits, and supporting external audits. I design and implement automation frameworks using Selenium with Java, perform API testing (Postman) and security testing, and validate data migrations during system upgrades. As a QA leader, I drive QA awareness, mentor teams, and ensure secure, compliant, and high-performing banking solutions with 100% SLA across delivery models.…I'm an experienced Test Lead and Business Analyst with 11+ years in Quality Assurance (Automation & Manual) within CMMI Level 5 organizations, specializing in Banking, Insurance, ERP, Travel and Education domains. I have hands-on experience in core banking systems, credit card processing, loan origination, POS, mobile banking, payment gateways, SWIFT/ACH transactions, and regulatory compliance testing.\n\nI'm skilled at ISO 9001, ISO 27001, and NATA standards compliance, internal audits, and supporting external audits. I design and implement automation frameworks using Selenium with Java, perform API testing (Postman) and security testing, and validate data migrations during system upgrades. As a QA leader, I drive QA awareness, mentor teams, and ensure secure, compliant, and high-performing banking solutions with 100% SLA across delivery models.

Available to hire

I’m an experienced Test Lead and Business Analyst with 11+ years in Quality Assurance (Automation & Manual) within CMMI Level 5 organizations, specializing in Banking, Insurance, ERP, Travel and Education domains. I have hands-on experience in core banking systems, credit card processing, loan origination, POS, mobile banking, payment gateways, SWIFT/ACH transactions, and regulatory compliance testing.\n\nI’m skilled at ISO 9001, ISO 27001, and NATA standards compliance, internal audits, and supporting external audits. I design and implement automation frameworks using Selenium with Java, perform API testing (Postman) and security testing, and validate data migrations during system upgrades. As a QA leader, I drive QA awareness, mentor teams, and ensure secure, compliant, and high-performing banking solutions with 100% SLA across delivery models.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Test Lead & Business Analyst at CGI India

January 1, 2022 - February 1, 2025

Led a 26-member QA team across onshore/offshore/nearshore for web and mobile banking solutions. Designed and implemented Selenium with Java automation frameworks to improve scalability and maintainability. Executed end-to-end banking application testing (core banking, credit card services, payment gateways, regulatory compliance), SIT, UAT, regression, automation, end-to-end, vulnerability and non-functional testing, ensuring 100% SLA adherence. Led Zero Touch Deployment and Booster Utility initiatives, reducing QA cycle time by 30%. Collaborated with stakeholders to elicit requirements, create user stories, and define acceptance criteria. Conducted gap analysis, feasibility studies, and prepared BPMN workflow diagrams and business cases in Visio/Confluence. Coordinated UAT, documented results, and delivered test closure reports with risk assessments.

Senior Business Analyst (Freelance) at Self-employed (Freelance) – Banking Domain

January 1, 2018 - December 1, 2021

Gathered and documented business requirements for core banking enhancements. Designed business process models and conducted gap analysis for system upgrades. Led UAT coordination for banking applications, ensuring stakeholder sign-off. Supported data migration testing, ensuring integrity across transaction records. Delivered functional specifications and user stories for development teams.

Senior Software Engineer / Acting Test Lead at Accenture Services Pvt Ltd

August 1, 2008 - June 1, 2016

Tested life insurance policy administration systems covering new business, underwriting, renewals, claims, and premium calculations. Ensured compliance with industry regulations and underwriting guidelines through detailed test design and execution. Validated data migration for policy, beneficiary, and premium details during system upgrades. Performed end-to-end functional, non-functional, regression and UAT testing for policy issuance, amendments, lapses, and reinstatements. Led QA for credit card processing systems, including payments, transfers, and delinquency handling. Developed automation frameworks in QTP with JavaScript, reducing manual effort. Conducted automation, SIT, UAT, regression, smoke, sanity, end-to-end, load, and vulnerability testing. Delivered performance testing using JMeter to validate transaction throughput. Received Propel Award and Key Contributor of the Year for leadership excellence.