Available to hire
I’m a results-driven management professional with a track record of developing high-net-worth client relationships and driving branch growth through business development, client management, and strategic planning. I excel at cultivating lasting relationships, securing strategic alliances, and leading cross-functional teams to deliver exceptional service and profitability. In every role, I focus on building trust with clients, suppliers, and colleagues to create sustainable value.
I bring hands-on experience across banking, hospitality, and travel sectors, and I thrive on mentoring teams, coordinating interdepartmental workflows, and forecasting targets. I’m passionate about learning, adapting to new markets, and turning opportunities into long-term success.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Greek, Modern
Fluent
English
Advanced
Work Experience
Branch Manager - Sales and Expansion Manager for Greece at ROSS HOLIDAYS.NL and INSIDE GREECE.NL
December 1, 2023 - PresentSupervise day-to-day workflow of three Greek branches (Corfu, Pilio/Volos, Crete); handle high-level customer queries; build long-term relationships with key clients; coordinate marketing campaigns; ensure regulatory and safety compliance; collaborate with suppliers and tour operators; monitor budgets for profitability.
Branch Manager and Sales & Expansion Manager for Greece at Ross Holidays.nl and Inside Greece.nl
December 1, 2023 - PresentOversee daily operations of three branches in Corfu, Pilio/Volos, and Crete; handle high-level customer inquiries and complaints; develop and maintain long-term client relationships; coordinate marketing campaigns; ensure compliance with regulations and safety standards; collaborate with suppliers and service providers to negotiate favorable terms; monitor budgets and profitability.
Sales expansion – Financial and Market Consulting at SUNSPOTS TRAVEL / Hotelius.gr Digital Agency by Sunspots
June 1, 2022 - November 30, 2023Oversee day-to-day operations of the office, ensuring smooth functioning and growth through market insights and financial planning.
Sales Expansion – Financial and Market Consulting at SUNSPOTS TRAVEL / Hotelius.gr Digital Agency
June 1, 2022 - November 1, 2023Supervised daily office operations and supported sales expansion initiatives; conducted financial and market analysis to inform growth strategies; liaised with partners and clients.
Hotels' Audit Manager at Roka’s Hotels and Resorts
January 1, 2020 - May 1, 2022Managed internal controls, processes, and practices; recommended updates to policies and procedures to maintain effectiveness and compliance with government and company standards.
MANAGER at Piraeus Bank
August 1, 2016 - December 31, 2019Supervise five branches; leverage technology; monitor call center service quality KPIs; bancassurance products; deliver exceptional services for all branches; drive continuous growth and profitability.
Manager at Piraeus Bank Greece
August 1, 2016 - December 1, 2019Managed various aspects of five branches, including technology implementation, bank products, call center service quality KPIs, and bancassurance products; consistently drove service quality and profitability.
Corfu Branch Manager at Piraeus Bank
January 1, 2009 - December 31, 2016Achieved objectives and enhanced profit by implementing business growth strategies; improved service quality and client loyalty; monitored financial figures.
Corfu Branch Manager at Piraeus Bank Greece
January 1, 2009 - December 31, 2016Achieved key objectives and increased profits through growth strategies, improved service quality, enhanced client loyalty, and ongoing monitoring of financial performance.
Branch Manager at Piraeus Bank – Zakynthos Island
January 1, 2007 - December 31, 2009Developed business by increasing financial figures and growing local market share; improved service quality and performance through audits and mentoring.
Zakynthos Island Branch Manager at Piraeus Bank Greece
January 1, 2007 - December 31, 2009Drove business development by increasing financial performance and expanding market share; addressed significant legal issues and irregular transactions; improved branch performance through audits and ongoing employee mentoring.
Internal Piraeus Bank's Trainer at Piraeus Bank
January 1, 2000 - December 31, 2017Trained executives across Greece at a Training Centre network; supported mergers and acquisitions; promoted collaborative thinking and everyday problem-solving.
Internal Trainer at Piraeus Bank
January 1, 2000 - December 31, 2017Delivered training across various Greek cities, developing employees’ skills in critical thinking, collaboration, and productivity for Piraeus Bank and newly acquired or merged institutions.
Education
Degree in Business Administration/Management & Leadership at Harvard Manage Mentor Program, Piraeus Bank Management Academy
January 1, 2012 - January 1, 2016Level 7 Diploma in Global Project Management at UK Professional Development Academy
January 1, 2020 - January 1, 2021Learning How to Learn: Powerful Mental Tools to Help You Master Tough Subjects at McMaster University & UC San Diego (Coursera)
January 1, 2020 - January 1, 2020DeepLearning.ai - Computer Science Department, Stanford University at Coursera
January 1, 2020 - January 1, 2020Level 7 Diploma in Global Project Management at UK PROFESSIONAL DEVELOPMENT ACADEMY
January 1, 2020 - December 31, 2021Degree in Business Administration/ Management & Leadership at HARVARD MANAGE MENTOR PROGRAM / PIRAEUS BANK MANAGEMENT ACADEMY
January 1, 2012 - December 31, 2016Marketing and Communication Management at National and Kapodistrian University of Athens
January 1, 2014 - December 31, 2015European Foundation Certificate in Banking (Auditing & Bank Management) at European Banking & Financial Services Training Association; European Central Bank and Hellenic Bank Association
January 1, 2009 - December 31, 2009Learning How to Learn: Powerful mental tools to help you master tough subjects at McMaster University / UC San Diego / Coursera
January 1, 2020 - December 31, 2020Deeplearning.ai Course Certificate (Stanford University, Coursera) at Coursera / Stanford University
January 1, 2020 - December 31, 2020Qualifications
Level 7 Diploma in Global Project Management
January 1, 2020 - January 1, 2021Learning How to Learn: Powerful Mental Tools to Help You Master Tough Subjects
January 1, 2020 - January 1, 2020DeepLearning.ai - Stanford University (Coursera)
January 1, 2020 - January 1, 2020Degree in Business Administration/Management & Leadership
January 1, 2012 - January 1, 2016The European Foundation Certificate in Banking (Auditing & Business Assets, Bank Management)
January 1, 2009 - December 31, 2009European Foundation Certificate in Banking (Auditing & Bank Management)
January 1, 2009 - December 31, 2009Degree in Business Administration/ Management & Leadership
January 1, 2012 - December 31, 2016Marketing and Communication Management
January 1, 2014 - December 31, 2015Level 7 Diploma in Global Project Management
January 1, 2020 - December 31, 2021Learning How to Learn: Powerful mental tools to help you master tough subjects
January 1, 2020 - December 31, 2020Deeplearning.ai Course Certificate (Stanford University, Coursera)
January 1, 2020 - December 31, 2020Industry Experience
Financial Services, Travel & Hospitality, Professional Services, Education, Other
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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