Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a results-driven professional blending product management, content strategy, and people operations across legal services and education. Since February 2025 I have been the Product & Services Manager at LAB360, leading product development and content planning for LAB360 and supporting MJ Legal’s content requirements to ensure offerings align with client needs and operational capabilities. Earlier, I led MJ Legal’s content and digital presence, created video and graphic content with CapCut and Canva, and implemented SEO and website updates using Drupal. I also gained experience as a Graduate Associate and as an Online Mathematics Tutor, developing a strong foundation in research, client communication, and mentoring junior colleagues, with a passion for applying theory to real-world challenges.…I am a results-driven professional blending product management, content strategy, and people operations across legal services and education. Since February 2025 I have been the Product & Services Manager at LAB360, leading product development and content planning for LAB360 and supporting MJ Legal’s content requirements to ensure offerings align with client needs and operational capabilities. Earlier, I led MJ Legal’s content and digital presence, created video and graphic content with CapCut and Canva, and implemented SEO and website updates using Drupal. I also gained experience as a Graduate Associate and as an Online Mathematics Tutor, developing a strong foundation in research, client communication, and mentoring junior colleagues, with a passion for applying theory to real-world challenges.

Fathima Raihana Mohamed Rimsy

Video Editor, Graphic Designer, Content Creator, +2





I am a results-driven professional blending product management, content strategy, and people operations across legal services and education. Since February 2025 I have been the Product & Services Manager at LAB360, leading product development and content planning for LAB360 and supporting MJ Legal’s content requirements to ensure offerings align with client needs and operational capabilities. Earlier, I led MJ Legal’s content and digital presence, created video and graphic content with CapCut and Canva, and implemented SEO and website updates using Drupal. I also gained experience as a Graduate Associate and as an Online Mathematics Tutor, developing a strong foundation in research, client communication, and mentoring junior colleagues, with a passion for applying theory to real-world challenges.…I am a results-driven professional blending product management, content strategy, and people operations across legal services and education. Since February 2025 I have been the Product & Services Manager at LAB360, leading product development and content planning for LAB360 and supporting MJ Legal’s content requirements to ensure offerings align with client needs and operational capabilities. Earlier, I led MJ Legal’s content and digital presence, created video and graphic content with CapCut and Canva, and implemented SEO and website updates using Drupal. I also gained experience as a Graduate Associate and as an Online Mathematics Tutor, developing a strong foundation in research, client communication, and mentoring junior colleagues, with a passion for applying theory to real-world challenges.

Available to hire

I am a results-driven professional blending product management, content strategy, and people operations across legal services and education. Since February 2025 I have been the Product & Services Manager at LAB360, leading product development and content planning for LAB360 and supporting MJ Legal’s content requirements to ensure offerings align with client needs and operational capabilities.

Earlier, I led MJ Legal’s content and digital presence, created video and graphic content with CapCut and Canva, and implemented SEO and website updates using Drupal. I also gained experience as a Graduate Associate and as an Online Mathematics Tutor, developing a strong foundation in research, client communication, and mentoring junior colleagues, with a passion for applying theory to real-world challenges.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Product & Services Manager at LAB360

February 1, 2025 - Present

Promoted following the firm’s transition into a legal services BPO (LAB360), with MJ Legal retained as a key client. Lead product and service development, align offerings with client needs and operational capabilities. Create and execute content plans for LAB360 and support MJ Legal’s content requirements. Coordinate internal workflows via Jira, overseeing task assignment and timely delivery. Contribute to people operations and internal processes, supporting recruitment, onboarding, and team structure in the absence of a formal HR function. Document processes in Confluence to improve consistency and efficiency. Train and support junior staff on processes, tools, and content workflows.

Content Manager at MJ Legal

January 1, 2023 - February 1, 2025

Owned firm's content and digital presence across social media, website and webinars. Edited and produced video content using CapCut; designed graphics and posts with Canva. Managed social media publishing and scheduling, contributing to growth in followers, reach, and video views. Planned webinars and prepared presentations, promotional materials and posters. Researched and drafted blogs, service pages, and website content on immigration law topics; updated website content using Drupal. Implemented SEO strategies using GA, GSC, and Keyword Planner. Supported PR campaigns and award submissions; coordinated interviews and media content. Trained junior staff in client communications; managed high-volume client communications and CRM usage. Supported operations beyond content including client file management and internal coordination.

Graduate Associate at MJ Legal Pty Ltd - Family Law & Immigration Specialists

November 1, 2022 - June 1, 2023

Assisted senior lawyers with legal research, drafting, and file preparation across immigration matters. Supported day-to-day file work ensuring documentation accuracy and compliance. Gained foundational knowledge of immigration law processes and practice management. Additional responsibilities included responding to incoming lead calls, assisting with client intake during staff transitions, and supporting recruitment processes.

Online Mathematics Tutor at Third Space Global

January 1, 2021 - June 1, 2025

Delivered one-to-one mathematics tutoring to pupils across UK schools covering Primary level, SATs, and GCSE curricula. Adapted teaching methods to meet individual learning needs; supported students with SEN (dyslexia and autism). Completed CPD to maintain subject expertise; trained in safeguarding and inclusive education. Identified for advancement and promoted to coaching/relationship management roles based on teaching quality and student outcomes.