Hi, I’m an experienced IT leader with a track record of aligning technology with business goals, optimizing operations, and building high-performing teams. My 12+ years as IT Manager at RGS Medical Group sharpened my expertise in systems administration, hardware lifecycle, network setup, and cross-functional training, while ensuring safety and regulatory compliance. I thrive in collaborative environments and enjoy turning complex challenges into practical solutions. I’m energized to transition into an industry I’m passionate about, leveraging my bilingual communication (English/Spanish), hospitality background, and proactive, customer-focused approach to drive outcomes, elevate experiences, and mentor teams to exceed goals.

user1385309

Hi, I’m an experienced IT leader with a track record of aligning technology with business goals, optimizing operations, and building high-performing teams. My 12+ years as IT Manager at RGS Medical Group sharpened my expertise in systems administration, hardware lifecycle, network setup, and cross-functional training, while ensuring safety and regulatory compliance. I thrive in collaborative environments and enjoy turning complex challenges into practical solutions. I’m energized to transition into an industry I’m passionate about, leveraging my bilingual communication (English/Spanish), hospitality background, and proactive, customer-focused approach to drive outcomes, elevate experiences, and mentor teams to exceed goals.

Available to hire

Hi, I’m an experienced IT leader with a track record of aligning technology with business goals, optimizing operations, and building high-performing teams. My 12+ years as IT Manager at RGS Medical Group sharpened my expertise in systems administration, hardware lifecycle, network setup, and cross-functional training, while ensuring safety and regulatory compliance. I thrive in collaborative environments and enjoy turning complex challenges into practical solutions.

I’m energized to transition into an industry I’m passionate about, leveraging my bilingual communication (English/Spanish), hospitality background, and proactive, customer-focused approach to drive outcomes, elevate experiences, and mentor teams to exceed goals.

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Language

English
Fluent
Spanish; Castilian
Advanced

Work Experience

IT Manager at RGS Medical Group
November 1, 1997 - July 1, 2008
Promoted from data entry role to IT Manager over 12 years. Implemented multiple software programs, troubleshot issues, and trained employees on their use. Created and maintained an automated phone system with after-hours call routing. Disassembled and rebuilt hardware including servers, workstations, tablets, and handheld devices while ensuring compliance with OSHA regulations and criteria.
Delivery Logistics Personnel at Amazon.com
January 1, 2021 - December 1, 2023
Managed multiple job responsibilities with shifting priorities in a fast-paced environment, adhering to safety, company privacy guidelines, and OSHA rules. Received, unloaded, scanned, and sorted incoming packages per Amazon protocols; troubleshot damaged and incorrect packages according to protocol. Staged U-boats in designated locations daily for pick-up by delivery vans.
Office Manager at Sheldon Reiss, M.D.
October 1, 2010 - May 1, 2013
Assisted in practice launch, trained new employees, developed and maintained filing systems, and implemented wired and wireless networks for five workstations. Managed phone calls, scheduled patients, and verified patient information accuracy.
IT Administrator at Beverly Hills Sleep Center
February 1, 2009 - August 1, 2010
Set up, implemented, and maintained the sleep center facility from its initial opening. Setup included one doctor’s office, four bedrooms, one control center, patient check-in area, and a server room, all connected to sleep study software.
Front Office Coordinator at Synergy Medical Group
August 1, 2008 - January 1, 2009
Coordinated doctor on-call schedules and patient appointments. Managed first-point communications, including incoming and outgoing calls and faxes, and verified patient information accuracy.
Automotive Parts Service at AutoZone
August 1, 2023 - April 1, 2024
Assisted customers with automotive parts and service.
Food Service at Santa Monica College / TCBY
July 1, 2019 - February 1, 2020
Food service duties supporting daily operations.
Food Service at Yummy.com
February 1, 2019 - June 1, 2019
Food service responsibilities in a fast-paced environment.
Food Service at Element 29 Deli
June 1, 2017 - January 1, 2019
Food service roles supporting daily operations.
Owner’s Assistant at Rob Rooter Service
May 1, 2013 - December 1, 2016
Assisted owner with business operations and administrative tasks.

Education

High School Diploma at Bell High School
January 11, 2030 - January 1, 1995

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Professional Services, Retail, Software & Internet, Transportation & Logistics