I am a reliable, well-organized, and fast-learning professional with experience supporting healthcare providers, veterinary teams, and customer service operations. I excel at real-time documentation in Electronic Health Records, clerical coordination, and maintaining smooth workflows in fast-paced environments. I am passionate about turning information into actionable insights and delivering high-quality administrative support. As a freelancer and healthcare assistant, I have worked on transcription, document summarization, and data annotation, building strong communication and attention-to-detail skills. I am seeking opportunities in content creation, writing, and virtual assistance where I can leverage my organizational abilities and adaptability.

Maxinne Isobel Japitana

I am a reliable, well-organized, and fast-learning professional with experience supporting healthcare providers, veterinary teams, and customer service operations. I excel at real-time documentation in Electronic Health Records, clerical coordination, and maintaining smooth workflows in fast-paced environments. I am passionate about turning information into actionable insights and delivering high-quality administrative support. As a freelancer and healthcare assistant, I have worked on transcription, document summarization, and data annotation, building strong communication and attention-to-detail skills. I am seeking opportunities in content creation, writing, and virtual assistance where I can leverage my organizational abilities and adaptability.

Available to hire

I am a reliable, well-organized, and fast-learning professional with experience supporting healthcare providers, veterinary teams, and customer service operations. I excel at real-time documentation in Electronic Health Records, clerical coordination, and maintaining smooth workflows in fast-paced environments. I am passionate about turning information into actionable insights and delivering high-quality administrative support.

As a freelancer and healthcare assistant, I have worked on transcription, document summarization, and data annotation, building strong communication and attention-to-detail skills. I am seeking opportunities in content creation, writing, and virtual assistance where I can leverage my organizational abilities and adaptability.

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Language

English
Fluent
Tagalog
Fluent

Work Experience

Medical Virtual Assistant at Printz Veterinary Services - Ohio
March 1, 2024 - December 1, 2025
Assisted healthcare providers in real time by documenting patient encounters into the Electronic Health Record (EHR), reducing clinicians' workload and improving efficiency. Managed clerical tasks such as chart preparation and appointment scheduling, and supported smooth patient flow in fast-paced veterinary settings.
Transcriptionist & Text Analyst (Freelancer) at New Norm Business Solutions
May 1, 2021 - July 1, 2023
Transcribed audio conversations ranging from 5 minutes to 2 hours, produced accurate verbatim/typewritten transcripts, summarized documents and articles, and annotated texts identifying categories and entities.
Veterinary Technician at Dok Hayop Veterinary Clinic and Grooming Services
September 1, 2020 - May 1, 2021
Created or updated client and patient information in the database, scheduled future consultations, and monitored vital signs. Administered medications and fluids, assisted in developing treatment plans, and supported operating theater as a scrubbed nurse.
Customer Service Representative at TracFone Wireless, Inc.
March 1, 2018 - July 1, 2018
Resolved customer inquiries via inbound calls, educated customers on devices and troubleshooting steps, and ensured timely resolution while adhering to policies.

Education

Bachelor's in Veterinary Medicine at Central Mindanao University
August 1, 2016 - June 1, 2022

Qualifications

Fraud, Waste and Abuse Training
September 1, 2025 - September 1, 2026
HIPAA Training Certificate
January 1, 2025 - January 1, 2026
Security Awareness Training
January 1, 2025 - January 1, 2026

Industry Experience

Healthcare, Education, Life Sciences, Professional Services, Other