Andrae Kong

Conduct outreach to various businesses for sponsorships (food partnerships, monetary, etc.) using effective communication to provide conveying pitches. Assist in organizing fundraisers to campaign funds for the team, associated charities, Ignite Cultural Show, and numerous additional operations. Facilitate 3+ team events per term while simultaneously creating a welcoming and entertaining environment for maximum student experience. Work closely with other departments to initiate and connect with on/off campus associations for potential collaborations.

Prepare and serve 30+ various tea-based products of per shift in a fast-paced environment. Provide excellent customer service, addressing inquiries and ensuring a positive experience. Manage inventory levels, monitor product quality, and collaborate with team members to ensure smooth sales operations and customer relations. Thrive in a dynamic setting, demonstrating attention to detail and effective time management to serve and produce 20+ drinks/ shift.

Operated the cash register and processed customer transactions accurately and efficiently. Handled cash, credit, and debit transactions while adhering to security and privacy policies. Monitored inventory levels and restocked shelves to prevent stockouts and maintain product availability. Implemented merchandising plans and visual displays to highlight promotions and featured products. Conducted regular inventory counts and collaborated with the management team to address stock discrepancies.