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Hi, I’m David Alalade, a freelance CRM & automation consultant helping SMBs streamline CRM deployments, automate processes, and gain actionable insights. I design and implement integrations across HubSpot, Zoho, Make, Zapier, and AI-powered chatbots to optimize lead qualification, follow-ups, and reporting. I partner with business owners to identify bottlenecks, re-engineer workflows, and build scalable processes that save time and boost customer satisfaction.…Hi, I’m David Alalade, a freelance CRM & automation consultant helping SMBs streamline CRM deployments, automate processes, and gain actionable insights. I design and implement integrations across HubSpot, Zoho, Make, Zapier, and AI-powered chatbots to optimize lead qualification, follow-ups, and reporting. I partner with business owners to identify bottlenecks, re-engineer workflows, and build scalable processes that save time and boost customer satisfaction.

David Alalade

Data Scientist, AI Engineer, Data Analyst, +2

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Hi, I’m David Alalade, a freelance CRM & automation consultant helping SMBs streamline CRM deployments, automate processes, and gain actionable insights. I design and implement integrations across HubSpot, Zoho, Make, Zapier, and AI-powered chatbots to optimize lead qualification, follow-ups, and reporting. I partner with business owners to identify bottlenecks, re-engineer workflows, and build scalable processes that save time and boost customer satisfaction.…Hi, I’m David Alalade, a freelance CRM & automation consultant helping SMBs streamline CRM deployments, automate processes, and gain actionable insights. I design and implement integrations across HubSpot, Zoho, Make, Zapier, and AI-powered chatbots to optimize lead qualification, follow-ups, and reporting. I partner with business owners to identify bottlenecks, re-engineer workflows, and build scalable processes that save time and boost customer satisfaction.

Available to hire

Hi, I’m David Alalade, a freelance CRM & automation consultant helping SMBs streamline CRM deployments, automate processes, and gain actionable insights. I design and implement integrations across HubSpot, Zoho, Make, Zapier, and AI-powered chatbots to optimize lead qualification, follow-ups, and reporting.

I partner with business owners to identify bottlenecks, re-engineer workflows, and build scalable processes that save time and boost customer satisfaction.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

CRM & Business Systems Specialist (Project-Based) at Various Clients

January 1, 2020 - December 31, 2023

Led the implementation of HubSpot CRM for B2B clients, migrating legacy data and customizing pipelines for sales, support, and marketing teams. Automated client onboarding processes, reducing setup time by 50% and improving customer satisfaction scores. Deployed workflows in Zoho Books and Zoho Inventory, improving accounting accuracy and reducing billing delays. Consulted with business owners to identify process bottlenecks and re-engineered workflows for scalability and efficiency.