Hi, I’m Eben Yawson Telford. I bring over 10 years of experience in software testing and quality management, with hands-on testing of web applications, mobile apps, and client/server systems using manual and automated approaches. I design QA strategies that align with business goals and drive the delivery of high-quality software across multiple functions. I’m proficient with Playwright, Selenium, Cypress, Katalon Studio, Appium, and Postman, and I enjoy mentoring junior QA engineers and collaborating with developers to improve quality and release velocity. I’ve led QA efforts across diverse projects, coordinated UAT with business users, and contributed to CI/CD workflows to ensure timely, high-quality releases. I’m a collaborative team player who communicates clearly with stakeholders and helps teams adopt best practices in testing and quality assurance.

Eben Yawson Telford

Hi, I’m Eben Yawson Telford. I bring over 10 years of experience in software testing and quality management, with hands-on testing of web applications, mobile apps, and client/server systems using manual and automated approaches. I design QA strategies that align with business goals and drive the delivery of high-quality software across multiple functions. I’m proficient with Playwright, Selenium, Cypress, Katalon Studio, Appium, and Postman, and I enjoy mentoring junior QA engineers and collaborating with developers to improve quality and release velocity. I’ve led QA efforts across diverse projects, coordinated UAT with business users, and contributed to CI/CD workflows to ensure timely, high-quality releases. I’m a collaborative team player who communicates clearly with stakeholders and helps teams adopt best practices in testing and quality assurance.

Available to hire

Hi, I’m Eben Yawson Telford. I bring over 10 years of experience in software testing and quality management, with hands-on testing of web applications, mobile apps, and client/server systems using manual and automated approaches. I design QA strategies that align with business goals and drive the delivery of high-quality software across multiple functions. I’m proficient with Playwright, Selenium, Cypress, Katalon Studio, Appium, and Postman, and I enjoy mentoring junior QA engineers and collaborating with developers to improve quality and release velocity.

I’ve led QA efforts across diverse projects, coordinated UAT with business users, and contributed to CI/CD workflows to ensure timely, high-quality releases. I’m a collaborative team player who communicates clearly with stakeholders and helps teams adopt best practices in testing and quality assurance.

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Experience Level

Expert

Language

Javanese
Intermediate

Work Experience

Test Lead at TrustFlight
November 1, 2016 - December 1, 2025
Led QA activities for Safety Management System, Crew Training System, AOC Compliance System, and Flight Log System. Defined acceptance criteria, created test plans and strategies, and designed and executed test cases and step-by-step scripts. Developed automated tests for functional, regression, cross-browser, and smoke testing using Playwright; performed native mobile testing with Appium; conducted API testing with Postman; managed defect triage, UAT coordination, and release readiness; collaborated with developers and stakeholders to ensure quality across releases.
Test Engineer at JPMorgan Chase
July 1, 2014 - September 1, 2016
Analyzed functional specs, business processes, and regulatory requirements to design risk-based test scenarios; ensured data integrity across upstream and downstream systems and interfaces with payment gateways; performed system, integration, and UAT testing; conducted mobile app testing (iOS/Android) for functionality, usability, and performance; maintained traceability matrices; led daily stand-ups with offshore QA teams; performed end-to-end testing and oversaw test script reviews and coverage; provided test status updates to senior stakeholders.
Test Analyst at Standard Chartered Bank
August 1, 2012 - April 1, 2014
Prepared test deliverables (test plan, test cases, defect reports, test status); reviewed functional specifications and designed black-box and functional test scripts; contributed to regression testing and configuration management; automated regression testing using VBScript with QTP; supported system, regression, performance, stress, load, and UAT testing; performed database testing with SQL; created traceability and test matrices; managed test logs and status communications; participated in status meetings.
Test Analyst at RSA Insurance Group
January 1, 2012 - August 1, 2012
Tested core insurance features including policy administration, claims, underwriting rules, and billing; performed functional manual testing based on requirements; validated premiums, taxes, and commissions; performed backend data validation using SQL; translated requirements into detailed test scenarios and test cases; participated in sprint planning, daily standups, retrospectives; conducted GUI and module-level functionality testing; executed SQL queries to validate stored procedures and data integrity; reported defects and status updates.

Education

Add your educational history here.

Qualifications

BSc Computer Science with Business Informatics
January 11, 2030 - January 5, 2026
ISTQB Intermediate
January 11, 2030 - January 5, 2026
MCSE 2021
January 11, 2030 - January 5, 2026

Industry Experience

Financial Services, Software & Internet, Professional Services, Travel & Hospitality, Other