I'm a creative and highly motivated professional with a diverse background spanning hospitality/salon management and social media management. I excel at organizing complex operations and boosting customer engagement. I'm known for reliability, adaptability, and a strong work ethic, and I'm seeking a role where I can bring operational excellence and a creative perspective to a marketing-focused team.

Holly O’Neall

I'm a creative and highly motivated professional with a diverse background spanning hospitality/salon management and social media management. I excel at organizing complex operations and boosting customer engagement. I'm known for reliability, adaptability, and a strong work ethic, and I'm seeking a role where I can bring operational excellence and a creative perspective to a marketing-focused team.

Available to hire

I’m a creative and highly motivated professional with a diverse background spanning hospitality/salon management and social media management. I excel at organizing complex operations and boosting customer engagement.

I’m known for reliability, adaptability, and a strong work ethic, and I’m seeking a role where I can bring operational excellence and a creative perspective to a marketing-focused team.

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Experience Level

Intermediate
Intermediate

Language

English
Fluent

Work Experience

Salon Assistant at Off London
January 1, 2020 - January 1, 2020
Supported senior stylists by managing client flow, maintaining schedule efficiency, and delivering high-standard customer service. Maintained a clean, organised workspace and salon presentation. Managed the beverage station to ensure clients felt welcomed throughout their appointments.
Apprentice Beauty Therapist at H2O Medi Spa
January 1, 2020 - January 1, 2022
Completed in-house training to develop technical treatment skills and deliver high-quality services. Assisted with key administrative duties including managing emails, social media content, online reviews, and client files. Operated the salon booking system to coordinate appointments and support smooth daily operations.
Senior Beauty Therapist and Social Media Manager at KJ Brow and Beauty
January 1, 2022 - December 31, 2024
Delivered high-quality beauty treatments with attention to detail, building client trust and ensuring a welcoming, professional experience. Oversaw client administration (appointment scheduling, rebooking, payments, emails, client forms, and notes). Developed and executed the salon’s social media content strategy, creating 3–4 high-engagement posts weekly to drive bookings, promote new services, and highlight events. Increased online engagement through interactive content and analytics-based adjustments that boosted visibility and sales.
Senior Beauty Therapist and Social Media Manager at KJ Brow and Beauty
October 1, 2025 - Present
Recommenced employment in Oct 2025 to continue managing client administration and social media aligned to marketing goals.
Hospitality Supervisor and Social Media Coordinator at The Grange Pub
January 1, 2024 - December 31, 2025
Supervised a team of 20 FOH staff; managed the pub’s social media accounts for events, new menu items, and seasonal offerings; helped meet budget targets by monitoring wage costs and expenditures. Handled administrative duties including end-of-day cash reconciliation, banking preparation, responding to reviews, emails, phone communications, and stock counts.

Education

Year 10 Certificate at St Francis Xavier College, Florey Australia
January 11, 2030 - January 5, 2026
Year 12 Certificate at St Francis Xavier College, Florey Australia
January 11, 2030 - January 5, 2026
Hospitality Certificate 1 at St Francis Xavier College, Florey Australia
January 11, 2030 - January 5, 2026

Qualifications

SHBBMUP001 Apply Lash Extensions
January 11, 2030 - January 5, 2026
SHB50115 Diploma in Beauty Therapy
January 11, 2030 - January 5, 2026
Fine Line Tattooing and Shading Course
January 11, 2030 - January 5, 2026

Industry Experience

Media & Entertainment, Travel & Hospitality, Professional Services, Retail, Other