I am Kamran Fiaz, a Senior Quality Assurance Engineer with over 20 years of experience delivering software projects across financial services, retail, airlines, insurance, mobile telecoms, iLottery, and gaming in the UK. I thrive on improving product quality, coordinating testing efforts across teams, and helping organisations ship reliable software. I enjoy leading QA teams, shaping testing strategies, and collaborating with developers and business stakeholders to ensure high-quality releases on time. I am adaptable, quick to learn new technologies, and focused on building strong working relationships across teams to continuously improve processes and outcomes.

Kamran Fiaz

I am Kamran Fiaz, a Senior Quality Assurance Engineer with over 20 years of experience delivering software projects across financial services, retail, airlines, insurance, mobile telecoms, iLottery, and gaming in the UK. I thrive on improving product quality, coordinating testing efforts across teams, and helping organisations ship reliable software. I enjoy leading QA teams, shaping testing strategies, and collaborating with developers and business stakeholders to ensure high-quality releases on time. I am adaptable, quick to learn new technologies, and focused on building strong working relationships across teams to continuously improve processes and outcomes.

Available to hire

I am Kamran Fiaz, a Senior Quality Assurance Engineer with over 20 years of experience delivering software projects across financial services, retail, airlines, insurance, mobile telecoms, iLottery, and gaming in the UK. I thrive on improving product quality, coordinating testing efforts across teams, and helping organisations ship reliable software.

I enjoy leading QA teams, shaping testing strategies, and collaborating with developers and business stakeholders to ensure high-quality releases on time. I am adaptable, quick to learn new technologies, and focused on building strong working relationships across teams to continuously improve processes and outcomes.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent

Work Experience

Senior Software QA Engineer at Next Plc
March 1, 2015 - October 1, 2015
Senior QA for Next’s warehouse and order processing systems; authored and executed BDD test cases; performed end-to-end, regression, and production testing; generated detailed test reports; data validation using Cosmos DB; monitored Service Bus events and performed API testing with Postman; managed test cases, defects and pipelines via Azure DevOps.
Senior Software QA Engineer at Allpay Limited
February 1, 2024 - February 1, 2025
QA for prepaid card portal, EPOS and credit card systems (web & mobile) and Adobe Experience Manager content management; led E2E, Accessibility, Regression testing and supported UAT; created test plans and test cases; executed tests across cross-browser, Playwright, API, iOS & Android; defect management via JIRA and Azure DevOps.
Senior Software QA at LexisNexis
January 1, 2023 - February 1, 2024
End-to-end and regression testing on ID verification and credit history systems; handled system changes, upgrades and backend testing; Grafana plugins for data connections; API testing with Postman; produced test reports.
Software QA Test Lead at Virgin Money / FNZ
March 1, 2022 - January 1, 2023
Led day-to-day activities of the QA team; released web products (Savings, ISA & Pensions) across web, iOS & Android; database verifications; ID verification and credit scoring integrations; managed offshore teams; improved test policies and processes; provided risk and issue reporting.
Senior Software Engineer at Flutter Entertainment Plc
June 1, 2021 - March 1, 2022
Testing on Web, Mobile Web, iOS and Android using real devices and BrowserStack; work with Apache Kafka for streaming apps; API testing with Postman; SQL queries; defect management; Agile practices via JIRA and Azure.
Senior Software Engineer at Lendico Deutschland GmbH (Germany)
November 1, 2020 - May 1, 2021
Complete system, integration and regression testing on Loxon Collection (commercial loans) and data migration; test case development, API testing, SQL; test reports; defect management via TestRail, Azure DevOps, Confluence and DataDog.
Business Intelligence Engineer at Provident Financial Group
July 1, 2020 - November 1, 2020
Gathers, analyses and shares data to derive actionable insights; identifies risks; performs exploratory, end-to-end, regression and integration testing on payment systems (web, mobile, call centre & backend); API testing using Insomnia; Azure & Test Manager.
Senior Software Test Analyst at TransUnion
September 1, 2019 - June 1, 2020
End-to-end, system and regression testing on credit score systems; Google Analytics data validation; device testing; C# code checks; cross-browser and integration testing using BDD and Agile; authored testing documents and scripts; defect management; tools included JIRA, ReadyAPI, Swagger, ServiceNow, Azure, Visual Studio, ReactJS.
Quality Assurance Test Lead at Communisis
February 1, 2018 - June 1, 2019
Led QA testing for Lloyd’s Banking Group projects; collaborated with Change Management, suppliers and stakeholders; risk assessment; test planning, scheduling and scope; defect management; Agile/DevOps practices; environment/data setup with client/service providers.
Senior Test Analyst at Bet365
February 1, 2017 - February 1, 2018
End-to-end, systems, regression, UI, integration and exploratory testing across desktop and mobile (iOS & Android); test pack preparation, test estimates and defect management; daily and end-of-test reporting to stakeholders.
Senior Test Analyst at Charter Court Financial Services
June 1, 2016 - December 1, 2016
Mortgage origination testing (DPR) & backend systems; test planning, scope, schedules and risk assessments; mortgage illustrations, DIP, FMA, back-office and servicing checks; integration with Experian and Quest systems; stakeholder coordination.
Senior QA Test Engineer at SSP Limited
December 1, 2015 - April 1, 2016
End-to-end, system, regression and integration testing; test conditions/data, daily stand-ups, test documentation review; SOAPUI, Test Harness, C# based system; defect management and end-of-test reporting.
Senior Mobile Applications Test Analyst at Provident Financial Group
March 1, 2015 - October 1, 2015
Testing iOS & Android apps; backend checks; test scripts; defect management in TFS; SQL validation; interaction with third-party systems.
Senior UAT Test Analyst at Saffron Building Society
August 1, 2014 - February 1, 2015
UAT testing for Savings, e-Banking, Insurances and Mortgage origination portals; mortgage product portfolio testing; Quest DataWEB regression; daily test reporting and stakeholder liaison.
Senior Test Analyst at E.ON UK
April 1, 2014 - July 1, 2014
Testing customer engagement platform (usage, billing, smart services) and ETRM; test strategies, plans and execution; contributed to automation regression pack updates.
Senior Test Analyst at Jet2 Airline
May 1, 2012 - March 1, 2014
Testing Jet2 websites, HR, payroll and external systems; Agile; test scripts in MS Test Manager; Selenium; TFS; daily stand-ups; defect troubleshooting and deployments; end-of-test reporting.
Senior Test Analyst at Yorkshire Building Society
January 1, 2009 - April 1, 2012
System, regression and integration testing across mortgage origination, data migration (VB6 to C#) and related domains; offshore collaboration with India; test planning and reporting.
Senior Device Acceptance Engineer at O2, UK (Telefonica UK Ltd)
March 1, 2006 - November 1, 2008
Testing performance and quality of 2G/3G devices against network criteria; manual and automated testing for multiple mobile devices; Anite testing and drive testing.
Team Leader - Data & Technical Support at O2, UK (Telefonica UK Ltd)
September 1, 2003 - March 1, 2006
Coaching and development of technical support team; regular 121s; handling escalations; ensuring service levels; performance monitoring and target delivery.

Education

Post Graduate Certificate in Electronic Business at University of Huddersfield
September 1, 2003 - June 1, 2004
BSc (Hons) Computer Studies at University of Huddersfield
September 1, 1998 - June 1, 2002
Advanced Certificate to Higher Education (Information Systems) at Leeds College of Technology
September 1, 1997 - July 1, 1998

Qualifications

Certified ScrumMaster (CSM)
January 1, 2013 - January 5, 2026
ISEB Foundation Certificate in Software Testing
June 1, 2004 - January 5, 2026
BlackBerry Certified Support Associate T1/T2
June 1, 2007 - January 5, 2026

Industry Experience

Financial Services, Gaming, Media & Entertainment, Software & Internet, Telecommunications