Available to hire
I am a dynamic woman constantly looking for new challenges that will make me grow both professionally and personally.
I am a family person who seeks improvement but also stability.
Language
Spanish; Castilian
Fluent
Portuguese
Fluent
English
Advanced
Work Experience
Quality Controller at Concentrix
January 1, 2024 - PresentQuality control and reporting of TikTok videos; Review policies in English language.
Customer Support at Transcom (project Vinted) / TWW - Serviço de Helpline e de atendimento telefónico
January 1, 2021 - January 1, 2024Analysis of the quality of customer support responses; Written contact for problem resolution; Analysis of complaints and claims; Refund processing; Blocking users for inappropriate usage.
Kitchen Assistant at Restaurant Londrina
January 1, 2020 - December 31, 2020Kitchen Assistant at Restaurant Londrina; assisted kitchen operations.
Accounts Payable Technician at Compañia Anónima Nacional de Teléfonos de Venezuela
January 1, 2016 - January 1, 2017Analysis of suppliers' current accounts; Account reconciliation; Registration and creation of suppliers Master Data; Analysis of complaints; Invoice processing; Carrying out payment plans.
Education
Bachelor degree in International Relations at Universidade Portucalense, Porto
January 1, 2018 - January 1, 2021Professional degree in Administrative Assistance at Master D Porto – Cursos e Formações
January 1, 2025 - January 5, 2026Qualifications
Drivers License
January 11, 2030 - January 5, 2026Industry Experience
Media & Entertainment, Professional Services, Telecommunications, Software & Internet, Education
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