IG

IRENE GONZALEZ

Available to hire

I am a dynamic woman constantly looking for new challenges that will make me grow both professionally and personally. I am a family person who seeks improvement but also stability.

About

I am a dynamic woman constantly looking for new challenges that will make me grow both professionally and personally.

I am a family person who seeks improvement but also stability.

  • 7 years' experience
  • Joined January 2026

Languages

  • Spanish; CastilianFluent
  • PortugueseFluent
  • EnglishAdvanced

Industry experience

  • Media & Entertainment
  • Professional Services
  • Telecommunications
  • Software & Internet
  • Education

More experts

Work experience· 4 roles

Quality Controller · ConcentrixJan 2024 – Present · 2 yrs 11 mos

Quality control and reporting of TikTok videos; Review policies in English language.

Customer Support · Transcom (project Vinted) / TWW - Serviço de Helpline e de atendimento telefónicoJan 2021 – Jan 2024 · 3 yrs 1 mo

Analysis of the quality of customer support responses; Written contact for problem resolution; Analysis of complaints and claims; Refund processing; Blocking users for inappropriate usage.

Kitchen Assistant · Restaurant LondrinaJan 2020 – Dec 2020 · 1 yr

Kitchen Assistant at Restaurant Londrina; assisted kitchen operations.

Accounts Payable Technician · Compañia Anónima Nacional de Teléfonos de VenezuelaJan 2016 – Jan 2017 · 1 yr 1 mo

Education

Bachelor degree in International Relations · Universidade Portucalense, Porto2018 – 2021
Professional degree in Administrative Assistance · Master D Porto – Cursos e Formações2025 – 2026

Certifications and awards

Drivers License2030 – 2026

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