Available to hire
I am an AI Automation Specialist and Chatbot Expert helping businesses streamline operations with Make.com, Zapier, and AI-powered solutions. I design end-to-end workflows that reduce manual tasks, cut costs, and boost efficiency by integrating CRMs, e-commerce platforms, and reporting dashboards.
With a business-first mindset, I translate complex tech into practical solutions for international clients, delivering scalable automation and AI chatbots that enhance customer engagement and data-driven decision making.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Ukrainian
Fluent
English
Fluent
German
Intermediate
Work Experience
Freelance AI Automation Specialist at Self-Employed
June 1, 2025 - PresentDesigned and implemented end-to-end AI-powered automation solutions using Make.com, Zapier, Airtable, OpenAI API, ChatGPT, ManyChat, Voiceflow, and CRM platforms. Built cross-platform automation workflows, created AI chatbots and reporting dashboards, and documented workflow designs for international clients to improve efficiency and data-driven decision making.
Learning & Development Specialist at Nufarm
October 1, 2021 - PresentDesigned online training materials with Articulate 360; supported LMS and performance management; coordinated regional learning projects; created user guides and resources; served as LMS Administrator.
HR Business Partner , EuMEA at Nufarm LLC
February 1, 2016 - September 1, 2021Provided HR support across departments and regions; improved recruitment and onboarding; supported organizational changes and staff development; prepared HR reports and updated procedures.
Owner at UNIQS After-School Activities Centre, India
November 1, 2013 - August 1, 2015Founded and managed after-school activities centre; organized theatre acting classes, creative workshops, and summer camps; planned schedules and operations; engaged with parents and community partners; supervised instructors and volunteers.
Office Manager & Event Coordinator at Reikartz Hotel Group
May 1, 2012 - December 1, 2013Supported opening of new hotel branches; provided translation during meetings, training sessions, and events; organized daily work schedule and administrative support for regional manager; handled documentation and internal communications.
Business Operations Coordinator at Network TwentyOne
January 1, 2005 - March 1, 2008Coordinated large-scale business seminars; managed event logistics, schedules, and documentation; supported communication between international teams and organizers; helped with planning, reporting, and follow-up tasks.
Owner at UNIQS After-School Activities Centre
November 1, 2013 - August 1, 2015Founded and managed an after-school activities centre offering theatre acting classes, creative workshops, and summer camps. Planned schedules, events, and daily operations; engaged with parents and community partners to promote activities and ensure high participation; supervised instructors to deliver a safe and engaging learning environment.
Learning & Development Specialist | HR Systems Lead at Nufarm
October 1, 2021 - PresentDesigned online training materials and e-learning modules using Articulate 360. Supported employees with learning systems and performance management tools. Coordinated learning projects across different regions. Developed guides and resources to improve information access. Helped improve internal processes to make training delivery smoother. Served as LMS Administrator, managing user access, course setup, and reporting.
HR Business Partner, EuMEA at Nufarm LLC
February 1, 2016 - September 1, 2021Provided HR support to managers and employees across different departments and regions. Improved recruitment and onboarding practices. Assisted with organizational changes and staff development initiatives. Prepared HR reports and data to support decision-making. Helped update HR procedures to align with business needs.
Education
Philologist, Teacher of English Language & Foreign Literature at Kiev National Linguistic University
January 1, 2002 - January 1, 2007Teacher of English at Kiev Pedagogic College
January 1, 1999 - January 1, 2004Guide-Interpreter, Image-Maker at State Tourist Administration of Ukraine
January 1, 2005 - January 1, 2005Advanced English Communication Course at American School of English
January 1, 2005 - January 1, 2006Philologist, Teacher of English Language & Foreign Literature at Kiev National Linguistic University
January 1, 2002 - December 31, 2007Teacher of English at Kiev Pedagogic College
January 1, 1999 - December 31, 2004Guide-Interpreter, Image-Maker at State Tourist Administration of Ukraine
January 1, 2005 - January 1, 2005Advanced English Communication Course at American School of English
January 1, 2005 - December 31, 2006Philologist, Teacher of English Language & Foreign Literature at Kiev National Linguistic University
January 1, 2002 - January 1, 2007Teacher of English at Kiev Pedagogic College
January 1, 1999 - January 1, 2004Guide - Interpreter, Image-Maker at State Tourist Administration of Ukraine
January 1, 2005 - January 1, 2005Advanced English Communication Course at American School of English
January 1, 2005 - January 1, 2006Qualifications
Make Advanced
October 1, 2025 - January 5, 2026AI Expert – Marketing Automation School (MASC)
August 1, 2025 - January 5, 2026Make Basics
August 1, 2025 - January 5, 2026Make Foundation
August 1, 2025 - January 5, 2026Talent Management Certified Professional (B61)
February 1, 2025 - January 5, 2026Make Advanced
October 1, 2025 - January 5, 2026AI Expert – Marketing Automation School (MASC)
August 1, 2025 - January 5, 2026Make Basics
August 1, 2025 - January 5, 2026Make Foundation
August 1, 2025 - January 5, 2026Talent Management Certified Professional (B61) – Institute of Organization Development, USA
February 1, 2025 - January 5, 2026Make Advanced – Verified by Credly
October 1, 2025 - January 26, 2026AI Expert – Marketing Automation School (MASC)
August 1, 2025 - January 26, 2026Make Basics – Verified by Credly
August 1, 2025 - January 26, 2026Make Foundation – Verified by Credly
August 1, 2025 - January 26, 2026Talent Management Certified Professional (B61) – Institute of Organization Development, USA
February 1, 2025 - January 26, 2026Industry Experience
Education, Software & Internet, Professional Services, Travel & Hospitality, Non-Profit Organization, Manufacturing, Life Sciences, Agriculture & Mining, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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