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I am a creative and motivated professional with a passion for digital marketing and customer support. I have experience in customer communication, managing high-volume interactions, and creating engaging online content. I thrive in collaborative environments and enjoy utilizing my skills to solve problems and enhance user experiences.…

Gabriela Kapali

Actress, Voiceover Artist, Presenter, +4

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I am a creative and motivated professional with a passion for digital marketing and customer support. I have experience in customer communication, managing high-volume interactions, and creating engaging online content. I thrive in collaborative environments and enjoy utilizing my skills to solve problems and enhance user experiences.…

Available to hire

I am a creative and motivated professional with a passion for digital marketing and customer support. I have experience in customer communication, managing high-volume interactions, and creating engaging online content. I thrive in collaborative environments and enjoy utilizing my skills to solve problems and enhance user experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Albanian

Fluent

Work Experience

Waiter at Celebrity Cruises

June 1, 2024 - Present

Waiter on a cruise ship delivering meals, assisting guests, and maintaining service standards.

Logistics Officer at BOSG

October 1, 2024 - Present

Logistics coordination and operations support.

Customer Support Representative at We Are Fiber

May 1, 2020 - May 1, 2024

Served as an official intermediary between customers and partner companies for issue resolution, analyzing customer emails to negotiate and finalize decisions.