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Hi, I'm Mark Oliver Sagana. I'm a flexible, adaptable professional with over five years of experience and proven knowledge in order processing, sales administration, and customer satisfaction. I aim to leverage my skills to successfully fulfill roles in a respected company. I excel at data analysis, operations support, VOC, and collaborating across teams to boost leads and sales. I value integrity, attention to detail, and delivering excellent customer care.…Hi, I'm Mark Oliver Sagana. I'm a flexible, adaptable professional with over five years of experience and proven knowledge in order processing, sales administration, and customer satisfaction. I aim to leverage my skills to successfully fulfill roles in a respected company. I excel at data analysis, operations support, VOC, and collaborating across teams to boost leads and sales. I value integrity, attention to detail, and delivering excellent customer care.

Mark Oliver Sagana

Data Analyst, Marketing Strategist, Social Media Manager, +2

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Hi, I'm Mark Oliver Sagana. I'm a flexible, adaptable professional with over five years of experience and proven knowledge in order processing, sales administration, and customer satisfaction. I aim to leverage my skills to successfully fulfill roles in a respected company. I excel at data analysis, operations support, VOC, and collaborating across teams to boost leads and sales. I value integrity, attention to detail, and delivering excellent customer care.…Hi, I'm Mark Oliver Sagana. I'm a flexible, adaptable professional with over five years of experience and proven knowledge in order processing, sales administration, and customer satisfaction. I aim to leverage my skills to successfully fulfill roles in a respected company. I excel at data analysis, operations support, VOC, and collaborating across teams to boost leads and sales. I value integrity, attention to detail, and delivering excellent customer care.

Available to hire

Hi, I’m Mark Oliver Sagana. I’m a flexible, adaptable professional with over five years of experience and proven knowledge in order processing, sales administration, and customer satisfaction. I aim to leverage my skills to successfully fulfill roles in a respected company.

I excel at data analysis, operations support, VOC, and collaborating across teams to boost leads and sales. I value integrity, attention to detail, and delivering excellent customer care.

Skills

Leadership

Data Visualization

Experience Level

Leadership

Expert

Data Visualization

Intermediate

Work Experience

Customer Service at G.E.S., Quezon City

December 1, 2014 - May 1, 2016

Educated customers about product options; Processed cash and credit payments.

Customer Service at XV Panorama 2

May 1, 2016 - May 1, 2019

Educated customers about product options; Anticipated, recognized, and prevented security risks; Processed cash and credit payments; Championed promotional items to achieve sales goals.

Lead Generator / Floor Walker at VXI Panorama 2

May 1, 2019 - March 1, 2022

Plan, develop, and implement VOC and sales strategies across multiple teams; Strategize market information; Ensure complete care of customers.

Lead Generator / Floor Walker at VXI Panorama 2

March 1, 2022 - Present

Effectively communicate to generate more leads; Recognized and rewarded as Employee of the Week; Continue to deliver results while supporting sales goals.