I am Christine Coats, a results-driven leader with strong written and verbal communication skills. I combine an understanding of consumer behavior with negotiation and persuasive abilities to win contracts and close business. My experience spans advertising, education, public health, and transportation, where I’ve led strategic planning, project management, process improvements, and cost containment. I’m passionate about equipping students and communities with practical life skills to unlock their potential while helping advertisers build their revenue on online platforms. Additionally, I have a performing arts background of over 37 years of professional dance, acting/theatre in off Broadway and radio.

Christine Coats

I am Christine Coats, a results-driven leader with strong written and verbal communication skills. I combine an understanding of consumer behavior with negotiation and persuasive abilities to win contracts and close business. My experience spans advertising, education, public health, and transportation, where I’ve led strategic planning, project management, process improvements, and cost containment. I’m passionate about equipping students and communities with practical life skills to unlock their potential while helping advertisers build their revenue on online platforms. Additionally, I have a performing arts background of over 37 years of professional dance, acting/theatre in off Broadway and radio.

Available to hire

I am Christine Coats, a results-driven leader with strong written and verbal communication skills. I combine an understanding of consumer behavior with negotiation and persuasive abilities to win contracts and close business.
My experience spans advertising, education, public health, and transportation, where I’ve led strategic planning, project management, process improvements, and cost containment. I’m passionate about equipping students and communities with practical life skills to unlock their potential while helping advertisers build their revenue on online platforms.
Additionally, I have a performing arts background of over 37 years of professional dance, acting/theatre in off Broadway and radio.

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Experience Level

Work Experience

Courier (Uber/Lyft) at Uber/Lyft
October 1, 2024 - Present
Provided courteous, professional customer service at pickup/drop-off locations; adhered to vehicle maintenance schedules and kept interiors clean; followed company policies to ensure safety and satisfaction.
Independent Licensed Agent at Taylored Legacy
May 1, 2024 - October 1, 2024
Worked provided leads to sell final expense; attended trainings daily; used company CRM for constant contact and follow-up calls.
Unemployed - Life Insurance License Candidate at Unemployed
June 1, 2023 - May 1, 2024
Studied daily to obtain a life insurance license; used Xcel Solutions platform for quizzes and tests; explored other employment and business opportunities.
Intake Contact Tracer Lead at Chicago Public School
January 1, 2022 - June 1, 2023
Provided daily shift oversight to a team of case investigators; screened cases for clusters and acuity; assigned cases based on skill and language ability; guided consultations and troubleshooting; reviewed case documentation for accuracy; followed up on pending issues; directed coverage to meet demand; facilitated training for new hires on cases and safety protocols.
Intake Contact Tracer at Chicago Public School
October 1, 2020 - January 1, 2022
Performed intake interviews for potential COVID-19 cases; documented interviews; notified close contacts; supported SNOW case feedback with the In Contact Team; assisted with schedules and case resolutions; helped train new staff on processes.
Children and Family Benefits Unit Coordinator at Chicago Public School
January 1, 2019 - October 1, 2020
Coordinated Medicaid benefits for CPS families, helping them find medical homes; partnered with DHS to resolve caseloads; collaborated with HFS on processing and system issues; provided case management and data reporting.
Oral Health Project Coordinator at Chicago Public School
October 1, 2017 - January 1, 2019
Coordinated with dental providers at schools and local sites; built and implemented pilot programs; created systems and provided data to management to support program decisions.
Partner/Driver at Uber/Lyft
February 1, 2017 - April 1, 2018
Picked up and drove riders safely in a comfortable environment; provided customer service during routes; collaborated with Uber on rider-sharing tactics; navigated using various software and maps.
Co-Facilitator at Chicago Public School
April 30, 2013 - August 31, 2016
Facilitated Teen Outreach Program curriculum to provide life skills, community service, and healthy behaviors; assisted with surveys and freshman assessments; coordinated with principals and staff to ensure safety and proper execution; contributed to program development for various age groups.

Education

Bachelor of Arts in Communication at University of Memphis
January 1, 1997 - December 31, 1997

Qualifications

Driver's License
January 11, 2030 - January 6, 2026
Insurance Producer License
January 11, 2030 - January 6, 2026
Life & Health Insurance License
January 11, 2030 - January 6, 2026

Industry Experience

Education, Healthcare, Non-Profit Organization, Professional Services, Government