Hello! I’m Sara Lebabi, a results-driven professional with a track record in service delivery, digital transformation, and education admissions. I excel at building cross-functional partnerships, implementing CRM-driven workflows (notably HubSpot), and delivering scalable processes that boost pipeline, enrollment, and operational efficiency across Morocco and Singapore. I’m fluent in Arabic, French, English, and Spanish, and I thrive in multicultural environments where curiosity and collaboration fuel impact. In my next role, I’m excited to apply my combination of operations, sales enablement, and digital strategy to help organizations scale, optimize customer journeys, and drive measurable outcomes. I enjoy turning complex problems into clear action plans, coaching teams, and staying on the cutting edge of digital intelligence and best practices.

Sara Lebabi

Hello! I’m Sara Lebabi, a results-driven professional with a track record in service delivery, digital transformation, and education admissions. I excel at building cross-functional partnerships, implementing CRM-driven workflows (notably HubSpot), and delivering scalable processes that boost pipeline, enrollment, and operational efficiency across Morocco and Singapore. I’m fluent in Arabic, French, English, and Spanish, and I thrive in multicultural environments where curiosity and collaboration fuel impact. In my next role, I’m excited to apply my combination of operations, sales enablement, and digital strategy to help organizations scale, optimize customer journeys, and drive measurable outcomes. I enjoy turning complex problems into clear action plans, coaching teams, and staying on the cutting edge of digital intelligence and best practices.

Available to hire

Hello! I’m Sara Lebabi, a results-driven professional with a track record in service delivery, digital transformation, and education admissions. I excel at building cross-functional partnerships, implementing CRM-driven workflows (notably HubSpot), and delivering scalable processes that boost pipeline, enrollment, and operational efficiency across Morocco and Singapore. I’m fluent in Arabic, French, English, and Spanish, and I thrive in multicultural environments where curiosity and collaboration fuel impact.

In my next role, I’m excited to apply my combination of operations, sales enablement, and digital strategy to help organizations scale, optimize customer journeys, and drive measurable outcomes. I enjoy turning complex problems into clear action plans, coaching teams, and staying on the cutting edge of digital intelligence and best practices.

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Language

Arabic
Fluent
French
Fluent
English
Fluent
Spanish; Castilian
Intermediate

Work Experience

Admissions & CRM Lead / Sales & Enrolments Manager at One World International School (OWIS) - Singapore
February 1, 2024 - October 1, 2024
Led lead generation and admissions activities across multiple programs; served as the primary administrator of HubSpot CRM; built a portfolio of approximately 300 prospects per week for units including Pharma, Logistics, Tourism, and Education; scheduled qualification meetings and arranged technical product demonstrations; organized and participated in webinars to generate leads; oversaw events (virtual open houses, campus tours) and converted inquiries into enrollments; developed SOPs to streamline cross-department communications; delivered regional training; led digital projects (CW1 Go-live for Air Freight, My DHL Interactive setup, Thermon Station) and a Digital Customer Survey (NPS, CES, Response Rate); collaborated with marketing and operations to strengthen OWIS brand visibility; managed KPI-driven pipeline growth.
Senior Digital Solutions & CRM Lead at DHL Global Forwarding - Casablanca, Morocco
September 1, 2022 - February 29, 2024
Drove service delivery improvements and digital transformation across Morocco teams (Tangier & Casablanca); established and optimized internal DHL digital solutions; led cross-functional projects; conducted internal training to improve digital tool adoption and operational efficiency; developed SOPs to streamline communication between teams and customers; led digital projects including Go-live for Air Freight, My DHL Interactive setup, Thermon Station, and a Digital Customer Survey (NPS, CES, Response Rate); managed regional training program deployment with KPIs (costs, trainer needs, participation, competency development); co-led ISO 9001/14001 certification and led Customs categorization (OEA) project; prepared for ISO 14001 certification with TÜV NORD Middle East; HubSpot Sales Software certification completed; supported CRM across teams to ensure smooth onboarding for new students and clients.

Education

Add your educational history here.

Qualifications

Bachelor of Supply Chain Management
January 11, 2030 - February 27, 2026
ISO 14001 Environmental Management System Certification
January 11, 2030 - February 27, 2026
ISO 9001 Quality Certification
January 11, 2030 - February 27, 2026

Industry Experience

Education, Transportation & Logistics, Software & Internet, Professional Services, Manufacturing