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Hi, I'm Ismail Mohamud , an IT professional with 4 years of hands-on experience in network administration, system maintenance, hardware troubleshooting, and IT support. I have strong skills in Microsoft 365, Azure AD configuration, laptop imaging, and cloud storage solutions. I train staff on digital workspace tools, monitor internet systems, implement preventive maintenance, and ensure IT policy compliance. I thrive in humanitarian and office settings and am committed to secure, efficient IT operations.…Hi, I'm Ismail Mohamud , an IT professional with 4 years of hands-on experience in network administration, system maintenance, hardware troubleshooting, and IT support. I have strong skills in Microsoft 365, Azure AD configuration, laptop imaging, and cloud storage solutions. I train staff on digital workspace tools, monitor internet systems, implement preventive maintenance, and ensure IT policy compliance. I thrive in humanitarian and office settings and am committed to secure, efficient IT operations.

Ismail Mohamud

Developer, Programmer, Web Developer, +5

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Hi, I'm Ismail Mohamud , an IT professional with 4 years of hands-on experience in network administration, system maintenance, hardware troubleshooting, and IT support. I have strong skills in Microsoft 365, Azure AD configuration, laptop imaging, and cloud storage solutions. I train staff on digital workspace tools, monitor internet systems, implement preventive maintenance, and ensure IT policy compliance. I thrive in humanitarian and office settings and am committed to secure, efficient IT operations.…Hi, I'm Ismail Mohamud , an IT professional with 4 years of hands-on experience in network administration, system maintenance, hardware troubleshooting, and IT support. I have strong skills in Microsoft 365, Azure AD configuration, laptop imaging, and cloud storage solutions. I train staff on digital workspace tools, monitor internet systems, implement preventive maintenance, and ensure IT policy compliance. I thrive in humanitarian and office settings and am committed to secure, efficient IT operations.

Available to hire

Hi, I’m Ismail Mohamud , an IT professional with 4 years of hands-on experience in network administration, system maintenance, hardware troubleshooting, and IT support.

I have strong skills in Microsoft 365, Azure AD configuration, laptop imaging, and cloud storage solutions. I train staff on digital workspace tools, monitor internet systems, implement preventive maintenance, and ensure IT policy compliance. I thrive in humanitarian and office settings and am committed to secure, efficient IT operations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Somali

Fluent

English

Fluent

Arabic

Intermediate

Work Experience

IT Assistant at Somali Sudanese Specialized Hospital

January 1, 2023 - Present

Provided technical support for hardware, software, and network issues; ensured staff connectivity to OneDrive for data backup; installed, configured, and maintained laptops with standard OS images and Azure AD join; conducted digital workspace training on Teams, SharePoint, Planner, Yammer, and Forms; monitored internet traffic and coordinated with ISP; performed staff IT induction including ID card and biometric registration; implemented preventive maintenance and maintained IT asset inventory; documented IT issues and resolutions.

IT System Administrator at Somali Sudanese Specialized Hospital

July 1, 2022 - December 1, 2022

Managed and optimized hospital network infrastructure; configured LAN/WAN networks, servers, and client computers across departments; conducted hardware troubleshooting, repairs, and preventive maintenance; supported staff in using Microsoft 365 tools and ensured compliance with IT policies; maintained IT inventory and advised on procurement and equipment replacement planning; documented network configurations, IT incidents, and resolutions for reporting.

IT Intern at Somali Sudanese Specialized Hospital

January 1, 2022 - June 1, 2022

Assisted in installing, configuring, and maintaining IT systems; supported troubleshooting of computers, printers, and network devices; participated in preventive maintenance and IT system updates; gained hands-on experience in network management, cloud storage solutions, and digital workspace tools; contributed to IT documentation and staff training.