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Hi, I'm John Raysun Bondoc, a multi-skilled Support Manager with expertise in customer support, paid digital marketing, and data analytics. I collaborate with Paid Marketing and Analytics teams to plan, launch, and optimize campaigns across Google Ads, Meta, and other major ad platforms, while driving SEO initiatives and improving user experience. I enjoy building practical web assets in Webflow and Figma, training teammates, and turning data into actionable insights. I've led support operations via Intercom and Zendesk, managed social media communications, and tracked performance to inform decisions that grow revenue — from early stages to scale.…Hi, I'm John Raysun Bondoc, a multi-skilled Support Manager with expertise in customer support, paid digital marketing, and data analytics. I collaborate with Paid Marketing and Analytics teams to plan, launch, and optimize campaigns across Google Ads, Meta, and other major ad platforms, while driving SEO initiatives and improving user experience. I enjoy building practical web assets in Webflow and Figma, training teammates, and turning data into actionable insights. I've led support operations via Intercom and Zendesk, managed social media communications, and tracked performance to inform decisions that grow revenue — from early stages to scale.

John Raysun Bondoc

Marketing Analyst, Growth Marketer, Digital Marketer, +5

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Hi, I'm John Raysun Bondoc, a multi-skilled Support Manager with expertise in customer support, paid digital marketing, and data analytics. I collaborate with Paid Marketing and Analytics teams to plan, launch, and optimize campaigns across Google Ads, Meta, and other major ad platforms, while driving SEO initiatives and improving user experience. I enjoy building practical web assets in Webflow and Figma, training teammates, and turning data into actionable insights. I've led support operations via Intercom and Zendesk, managed social media communications, and tracked performance to inform decisions that grow revenue — from early stages to scale.…Hi, I'm John Raysun Bondoc, a multi-skilled Support Manager with expertise in customer support, paid digital marketing, and data analytics. I collaborate with Paid Marketing and Analytics teams to plan, launch, and optimize campaigns across Google Ads, Meta, and other major ad platforms, while driving SEO initiatives and improving user experience. I enjoy building practical web assets in Webflow and Figma, training teammates, and turning data into actionable insights. I've led support operations via Intercom and Zendesk, managed social media communications, and tracked performance to inform decisions that grow revenue — from early stages to scale.

Available to hire

Hi, I’m John Raysun Bondoc, a multi-skilled Support Manager with expertise in customer support, paid digital marketing, and data analytics. I collaborate with Paid Marketing and Analytics teams to plan, launch, and optimize campaigns across Google Ads, Meta, and other major ad platforms, while driving SEO initiatives and improving user experience.

I enjoy building practical web assets in Webflow and Figma, training teammates, and turning data into actionable insights. I’ve led support operations via Intercom and Zendesk, managed social media communications, and tracked performance to inform decisions that grow revenue — from early stages to scale.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Paid Marketing Manager at PropFirm Match

August 1, 2023 - Present

Coordinated with paid marketing and analytics teams to plan, launch, and optimize campaigns across Google Ads (Display, Search, SA360), Meta (Facebook & Instagram), and X Ads. Analyzed website performance using Google Analytics and SEO initiatives to improve reach and conversion rates. Managed the company website in Webflow; created light design assets in Figma to support marketing initiatives. Led customer support operations via Intercom and Zendesk and maintained high-quality service. Managed social media channels (Instagram, Facebook, X) to enhance brand awareness and engagement. Trained and onboarded new team members; tracked marketing performance and attribution through Clerk Dashboard and Slack to inform decisions. Collaborated with CEO and CTO to align support, marketing, and product strategies with business goals. Drove improvements in campaign performance and user experience through data-backed iterations. Promoted to Support Manager within ~1.5 months of hire due to outstandi

Support Manager at PropFirm Match

September 15, 2023 - Present

Promoted to Support Manager ~1.5 months after hire; oversaw customer support operations, ensuring timely, high-quality service. Managed Intercom and Zendesk tickets, coordinated with marketing and product teams, and mentored team members. Implemented standard operating procedures to improve response times and customer satisfaction; monitored KPIs and provided insights to drive continuous improvement.

Prop Trader at FundingTicks

August 1, 2023 - Present

Prop Trader funded to trade Futures markets with disciplined risk management; involved in revenue growth initiatives and collaboration with analytics and paid marketing teams.