Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am an MSc student in Business Analytics at University College Cork, combining quantitative skills with hands-on experience in cafe operations, customer support, and events coordination. I thrive in fast-paced environments and enjoy turning data and processes into improvements that help teams work more smoothly. In addition to my studies, I have built strong experience in academic administration, digital marketing, and volunteering, where I developed excellent communication, organizational, and multitasking abilities. I am reliable, adaptable, and passionate about delivering excellent service while contributing positively to collaborative teams.…I am an MSc student in Business Analytics at University College Cork, combining quantitative skills with hands-on experience in cafe operations, customer support, and events coordination. I thrive in fast-paced environments and enjoy turning data and processes into improvements that help teams work more smoothly. In addition to my studies, I have built strong experience in academic administration, digital marketing, and volunteering, where I developed excellent communication, organizational, and multitasking abilities. I am reliable, adaptable, and passionate about delivering excellent service while contributing positively to collaborative teams.

Astha Sonawane

Data Scientist, Data Analyst, Web Developer, +2





I am an MSc student in Business Analytics at University College Cork, combining quantitative skills with hands-on experience in cafe operations, customer support, and events coordination. I thrive in fast-paced environments and enjoy turning data and processes into improvements that help teams work more smoothly. In addition to my studies, I have built strong experience in academic administration, digital marketing, and volunteering, where I developed excellent communication, organizational, and multitasking abilities. I am reliable, adaptable, and passionate about delivering excellent service while contributing positively to collaborative teams.…I am an MSc student in Business Analytics at University College Cork, combining quantitative skills with hands-on experience in cafe operations, customer support, and events coordination. I thrive in fast-paced environments and enjoy turning data and processes into improvements that help teams work more smoothly. In addition to my studies, I have built strong experience in academic administration, digital marketing, and volunteering, where I developed excellent communication, organizational, and multitasking abilities. I am reliable, adaptable, and passionate about delivering excellent service while contributing positively to collaborative teams.

Available to hire

I am an MSc student in Business Analytics at University College Cork, combining quantitative skills with hands-on experience in cafe operations, customer support, and events coordination. I thrive in fast-paced environments and enjoy turning data and processes into improvements that help teams work more smoothly.

In addition to my studies, I have built strong experience in academic administration, digital marketing, and volunteering, where I developed excellent communication, organizational, and multitasking abilities. I am reliable, adaptable, and passionate about delivering excellent service while contributing positively to collaborative teams.

Skills

Power BI

Microsoft Excel

CRM

Experience Level

Power BI

Expert

Microsoft Excel

Intermediate

CRM

Intermediate

Language

English

Fluent

Hindi

Advanced

Marathi (Marāṭhī)

Advanced

Work Experience

Customer Service / Admin Assistant at Frescon Academy

January 1, 2025 - August 1, 2025

Interacted with students and parents professionally. Handled data, maintained records, and coordinated inquiries. Improved service quality and organisational flow in a fast-paced environment.

Cafe Staff at Tea and Conversation

October 1, 2024 - December 1, 2024

Took and prepared tea/coffee orders with consistent customer satisfaction. Assisted with counter operations, hygiene, and table maintenance. Managed cash, billing, and takeaway orders during rush hours. Ensured smooth customer flow and maintained a welcoming environment.

Customer Service Associate (Summer Role) at Café Coffee Day (CCD)

June 1, 2024 - August 1, 2024

Served as the first point of contact for customers, taking accurate orders and managing the POS system. Demonstrated strong multitasking by balancing beverage preparation, food service, and cash handling under time pressure. Provided friendly customer service, helping customers choose menu items and ensuring a positive dining experience.

Admin Assistant at Mensa Commerce Classes

October 1, 2022 - September 1, 2024

Managed front-desk operations and daily coordination tasks. Assisted students and staff with documentation and scheduling. Built strong organisational and communication skills.